Hello, Marie,

Thank you for your response.

It is impossible to do with CSS.
As our builder uses own hooks some code from extra plugins should be modified and added by Code snippets of child-theme/functions.php

For this time we copied the solution we provided here → https://www.8theme.com/topic/woocommerce-waitlist-incompatibility-for-single-products-part-2/#post-344356 but we had to modify it for you in next way → https://prnt.sc/xp7lt_9NjA7E because it seems one of you plugins rewrites global $product variable with product name → https://prnt.sc/qJ6-Kf1vWGv2 → https://prnt.sc/kAVJPkhL6Jpo that is a very and very not good idea for them.

Waiting for your reply on our solution btw!

Kind Regards,
8theme team

Hello, Dhruv,

Solved by re-saving Theme Options. Please clear the cache and check now.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Octavio,

Thank you for your response.

Your wp-admin access is not correct and shows the next message on trying to log in →
ERROR: el nombre de usuario o la contraseña que ingresaste son incorrectos. ​

We have implemented the solution we provided in this topic for the same question asked by another customer → https://www.8theme.com/topic/elementor-pro-theme-builder-product-archive/#post-355065 ?

According to the fact you have child-theme then we pasted the code directly in child-theme/functions.php

By checking the front end the problem is still there, please clear the caches and check from your side. Otherwise, if you have issues even after that please, provide us correct wp-admin access!

Kind Regards,
8theme team

Hello, Nothingandco,

Could you please, check now?
We had to install a separate plugin for you named ‘Code Snippets’ because you don’t have child theme installed for implementation the fix code.
We added the next code as php snippet → https://prnt.sc/F0Nh5dUnhLil

add_action( 'wp', function() {
    if ( get_query_var('et_is-woocommerce-archive', false) ) {
        add_action( 'woocommerce_before_shop_loop', function() {
            if ( get_theme_mod( 'top_toolbar', 1 ) && !wc_get_loop_prop( 'is_shortcode' ) ) {
                etheme_enqueue_style('filter-area', true ); ?>
                <div class="filter-wrap">
                    <div class="filter-content">
            <?php }
        }, 0 );

        add_action( 'woocommerce_before_shop_loop', function() {
            if ( get_theme_mod( 'top_toolbar', 1 ) && !wc_get_loop_prop( 'is_shortcode' ) ) { ?>
                    </div>
                </div>
            <?php }
        }, 45 );
    }
}, 70);

The result on the frontend is next → https://prnt.sc/yRYKZBQhGyMK

Waiting for your reply!

Kind Regards,
8theme team

Hello Lionel,

Please provide FTP access also.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Estudio EntreDos,

We would like to get access to the panel of testing (these screenshots you sent → https://prnt.sc/2e1ZgvGYi-xK , https://prnt.sc/Au1Yje3Skj3U )
Can we get there more information about issues? Not just names of plugins that slow down the speed on website.

Kind Regards,
8theme team

Hello, i-Visio,

We would recommend you contact the support of the WooCommerce plugin. Probably once you got widgets and the sidebar working fine with Storefront, the problem will be fixed for our theme also.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for your response.

You are using 3rd party plugin – Gift Cards, probably the button text comes from there, so you need to contact support for that plugin.
Please note that we can’t provide support for 3rd party plugins.

Kind Regards,
8theme team

Hello, Mch,

Thank you for choosing XStore as your WooCommerce WordPress theme.

You may use the Slider element https://prnt.sc/FI_TG0RwOI3_

Kind Regards,
8theme team

Hello, Ms. Morbenia Morbeck,

Thank you for your response.

Footer static block editor – https://prnt.sc/xqgHGtjPw69A , your site frontend – https://prnt.sc/MCNQly1hhIak
Please clear the cache and check one more time, the issue is solved.

Kind Regards,
8theme team

Hello, Nafer Velaides,

“Done, I already disabled that option to go to the top with the ajax filter.
I await your response, thanks…” – was the question solved? Do you need any other assistance?
You did not provide FTP access, so in case further assistance from our side is needed, we are waiting for FTP access, as was previously mentioned.

Kind Regards,
8theme team

Hello, Mch,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Mohamed Emad,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you.

We kindly ask for your patience.

Meanwhile, please contact your hosting provider and ask if there is any blocking from the server side, that may cause the problem with FB loginisation.

Kind Regards,
8theme team

Hello, LambdaSP,

Thank you for your response.

1/ You need to test if the problem persists when CDN is disabled. CDN is not a part of our theme, so we can’t do this for you, we would recommend you to contact your hosting provider.
2/ Also, ask your hosting provider to check if there have been any breaches to your website.
3/ Describe the full situation to the hosting, you can provide the URL of this topic – https://www.8theme.com/topic/i-have-problem-with-the-images-in-my-website/#post-355088 and ask to check the problem with images from their side too.

We hope it is clear now.

Kind Regards,
8theme team

Hello, LambdaSP,

We suppose that the situation is independent of our theme.
1/ Given that your images are loading from a CDN, we suggest that you first disable CDN and check if that resolves the issue.
2/ How often does this occur? What preceded it?
3/ Could you please get in touch with the hosting provider and check if there have been any breaches to your website?

Kind Regards,
8theme team