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Widgets at the shopping page not loading with caching on

This topic has 3 replies, 2 voices, and was last updated 12 months ago ago by luc

luc

Participant

May 3, 2023 at 10:37

Hi!

The widget area on the shopping pages does sometimes not load.
I tried different caching plugins but the problem still occurs.

How can I fix this?
When clearing the cache the problem is fixed. But randomly occurs again.

Some images:

https://ibb.co/cb59TtJ
https://ibb.co/ysBcW1x

Thanks again, Luc

Please, contact administrator
for this information.

#355264 Copied Theme version: 9.1

2 Answers
Rose Tyler

Support staff

May 3, 2023 at 12:50
Hello, Luc,

Thank you for choosing XStore as your WooCommerce WordPress theme.
We tried a few times to find the sidebar issue but had no success there
From the solution, we can advise you next ones:
1/ Disable the sticky sidebar and check then.
2/ Add the next custom CSS, clear caches and check then:
```
.sticky-sidebar {
    opacity: 1 !important;
}
```
We hope this information is helpful.

Kind Regards,
8theme team
#355288 Copied
luc

Participant

May 4, 2023 at 08:27

Hi Rose Tyler,

I’ve disabled the sticky sidebar. It is not a big dealbreaker if it is not sticky. Especially if this causes small problems. I’ll let you know if the problem still occurs.

Thanks!

#355406 Copied
Tagged: caching, loading, shopping, themes, widgets, woocommerce, wordpress
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Widgets at the shopping page not loading with caching on

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