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Facebook login authorization doesn’t work after login

This topic has 12 replies, 2 voices, and was last updated 12 months ago ago by Rose Tyler

mohamed emad

Participant

April 29, 2023 at 17:57

I turned on everything in Facebook App ID and activated everything, and after that, it appeared to me when I log in
the link of screenshot: https://drive.google.com/drive/folders/16qhHq4ZtgbmLLsHfdjvrvOXPUYPMi25n?usp=sharing

#354912 Copied Theme version: 9.1.2 WooCommerce version: 7.6.1

11 Answers

Rose Tyler

Support staff

April 30, 2023 at 13:08

Hello, Mohamed Emad,

Thank you for contacting us and for using XStore.

You do not need to turn on everything. Please check the conversation and screenshots of settings from this topic – https://www.8theme.com/topic/xstore-facebook-or-google-login-not-working/

We hope this information is helpful.

Kind Regards,
8theme team

#354951 Copied

mohamed emad

Participant

May 1, 2023 at 00:48

I didn’t know that redirect url or IP then I add your user (web.8theme) to my FB App, you can solve it or find the problem
regards

#354978 Copied

Rose Tyler

Support staff

May 1, 2023 at 10:56

Hello, Mohamed Emad,

Thank you for your response.

Please provide temporary wp-admin access to your site Dashboard also.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#355012 Copied

mohamed emad

Participant

May 1, 2023 at 16:28

ok all done, I recently created a new account for you to access our dashboard you will find it in private content

Please contact administrator
for this information.

#355049 Copied

Rose Tyler

Support staff

May 2, 2023 at 10:38

Hello, Mohamed Emad,

Thank you for your response.

Please contact your hosting provider and ask if there is any blocking from the server side, that may cause the problem with FB loginisation.
If there is no blocking, provide us with FTP access, we will need to check the situation more deeply.

Kind Regards,
8theme team

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mohamed emad

Participant

May 2, 2023 at 16:32

you will find the FTP access in the private content

Please contact administrator
for this information.

#355182 Copied

Rose Tyler

Support staff

May 3, 2023 at 08:26

Hello, Mohamed Emad,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you.

We kindly ask for your patience.

Meanwhile, please contact your hosting provider and ask if there is any blocking from the server side, that may cause the problem with FB loginisation.

Kind Regards,
8theme team

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mohamed emad

Participant

May 3, 2023 at 16:46

I am asked them tomorrow and they told me there are not any blocking
what should I do

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mohamed emad

Participant

May 4, 2023 at 04:40

sorry i asked them yesterday

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Rose Tyler

Support staff

May 4, 2023 at 07:20

Hello, Mohamed Emad,

Thank you for your response.

Unfortunately, we do not have a ready solution at the moment. Our specialist will be able to review your issue starting on Monday. We kindly ask you not to change the access and to be patient.
We apologize for the delay.

Kind Regards,
8theme team

#355396 Copied

Rose Tyler

Support staff

May 8, 2023 at 15:32

Hello, Mohamed Emad,

Thank you for your patience.

To fix the “The user is not allowed to see this application per the developer set configuration.” problem, please log in to your Facebook Developer Panel and complete the verification process. To access the verification settings, please refer to the screenshot – https://prnt.sc/b5uHekqf3HaA

Kind Regards,
8theme team

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Tagged: authorization, best selling, facebook login, login issues, themes, troubleshooting, woocommerce
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