This topic has 26 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Rose Tyler
Hi How can I fix the drop menu left and right alignments? https://prnt.sc/qzsr2q
It is is not in the middle, it is more to left, right side is empty. Thanks
Hi,
Please send:
– Admin info (wp-admin URL, username, password)
I will check this problem for you.
Regards,
Hung PD
here it is, Thanks
Hello,
You chose 6 columns layout in the mega menu settings http://prntscr.com/r04jbp but created only 5 columns, that’s why you have the empty space at the right side. Change the number of columns to 5 in the 8theme menu options.
Regards
Thanks
You are welcome.
Regards
Hi Olga,
Can I get your help please?
I had to set up my website all over again and need a bit of guidance.
Im not happy with support I have received in past days, thought to reach out to you.
Thank you
Hello, Mch,
Thank you for getting in touch with us.
Olga doesn’t work with us anymore, unfortunately.
“Can I get your help please?” – yes, we will do our best to help you. Please describe your request in more detail with screenshots.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready images there and provide us with URLs.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
I need clear guidance from you, the way it goes so far is like: please go and watch our tutorial and thats all. if this support will be like this I would like to refund. Please clarify for me.
and I tried what you mentioned about Category and pages above, it didn’t work, So Im not sure if you are guiding me in right way, I had few examples, Time is passing and Im no where with my website. It is messy.
let me know how you want to help me, if is going to be the same way until today I need a refund, it didnt work.
What is difference between Elementor and WP bakery?
What I need is so simple:
in Main Menu:
Print & original
Under Print all Prints products like https://prnt.sc/lGsg749eBl-v
Under Original all original products
Currency change:
https://prnt.sc/NTIYPejwOTV6
Single Product:
https://xstore.8theme.com/elementor/product/variable-product/
Home page: similar to this basic set up https://xstore.8theme.com/elementor/
Contact us:
You see form is within this page, not a menu what you did .
https://xstore.8theme.com/elementor/contact-us/
If you can not provide simple clear guideline for all above please let me know to refund, I dont have time to waste anymore.
Hello, Mch,
In case you provide the correct temporary wp-admin access, we can try to create an example for you. In another case, here is a step-by-step guide:
– go to Appearance > Menus > add elements to the menu, here is a video with an example – https://we.tl/t-Hj7VYrtpc1
OR here is a video from our test site for Prints and Original categories – https://we.tl/t-qePeBNm2Js
“Currency change:
https://prnt.sc/NTIYPejwOTV6” – this is just for demo – https://prnt.sc/XYDLeWIztLQB If you want to add a currency switcher you should install the additional plugin, https://wordpress.org/plugins/woocommerce-currency-switcher/ for example. Or contact WooCommerce to get other recommendations.
“Single Product:
https://xstore.8theme.com/elementor/product/variable-product/” – go to Theme Options > WooCommerce > Single Product Builder > change layout and other settings depending on your needs, for example – https://prnt.sc/reCEmZfnxwhs
“Home page: similar to this basic set up https://xstore.8theme.com/elementor/” , please check the WPBakery demo – https://xstore.8theme.com/home , because you are using WPbakery on your site. This video about our page importer will help you to get the desired page on your site – https://youtu.be/wkIKN2IyEZI
this page https://xstore.8theme.com/contact-us/ (wpbakery version) can be imported as shown here – https://youtu.be/wkIKN2IyEZI
“What is difference between Elementor and WP bakery?” – both are page editors but they are completely different plugins by functionality, content, and so on. Only 1 of these plugins can be used on site, to prevent conflicts.
We hope it is clear now.
Kind Regards,
8theme team
Thanks,
I set up the Menu & Category,
How to set up Home page or front page like this view?
https://xstore.8theme.com/elementor/
in Single Product the drop list, some has symbol of inches some dont
I dont know how to solve this problem?
Size of images is too small, how to fix it?
https://prnt.sc/MdbT3Q4_WwRD
Hello, Mch,
1/ “How to set up Home page or front page like this view? – please follow this video – https://youtu.be/wkIKN2IyEZI
Use the next URL https://xstore.8theme.com/home/, not this one https://xstore.8theme.com/elementor/ (because wpbakery is used on your site, not Elementor, and page that was created using Elementor, can’t be imported in such way).
Please note that page content doesn’t include the site header and Footer.
We can import the page for you, in case you provide temporary wp-admin access via the Private Content area here.
2/ “in Single Product the drop list, some has symbol of inches some dont” – attributes it is something you created, to edit them, please go to Products > Arrtibutes > Size > edit attributes (it is in case you created them globally; without wp-admin access, we can’t check settings on your site).
3/ It looks like you are using Single Product Builder, so you need to change the width of sections, for example – https://prnt.sc/nPdc8UxQjNzk
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
“What is difference between Elementor and WP bakery?” – both are page editors but they are completely different plugins by functionality, content, and so on. Only 1 of these plugins can be used on site, to prevent conflicts.
– Which is better? I never used Elementor, I need good looking product pages.
The space between Whishlist, category and share are not the same, how can I fix it? https://prnt.sc/AHORYyxoEcmY
– on phone, images doesn’t show up in same level: (one is up other one is lower)
https://prnt.sc/s5G0jAy4CYe8
– If I select to show 3 images in a raw, it only shows 2 for desktop and phone.
https://prnt.sc/s5G0jAy4CYe8
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I dont want sizes shows up here: https://prnt.sc/Qvcu_ZBy2mQ8
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How can I set my google short description in most attractive way? example: https://prnt.sc/CzsMAwTWupY6, something similar or better.
I need abit help with CEO stuff, what should I use?
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How can I set GDPR for buyer details entered into forms? https://prnt.sc/S8FJYaCvILGO
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for single product page, I need something like this,https://prnt.sc/O8wvt5g3Gflv
left thumbnail, middle main image, right information about product plus some default additional information such as return policy, shipping fee, GDPR,
in footer there should be something like below + subscribe for new art work
https://prnt.sc/f6CzPTw4iYPj
———————————————————–
Above name of my Painting I need Brand name: MahsaWatercolor Shows up https://prnt.sc/WGNk8_Ksa9qh
1/ “How to set up Home page or front page like this view? – please follow this video – https://youtu.be/wkIKN2IyEZI
Use the next URL https://xstore.8theme.com/home/, not this one https://xstore.8theme.com/elementor/ (because wpbakery is used on your site, not Elementor, and page that was created using Elementor, can’t be imported in such way).
Please note that page content doesn’t include the site header and Footer.
We can import the page for you, in case you provide temporary wp-admin access via the Private Content area here.
=> Please check the private note.
This Home page should be the landing page, and the Home followed by click on logo too.
How can I have circle share logo on top? It is square
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