INSTALLATION, DUMMY DATA
You can install WP theme in two ways.
Method 1 – WordPress admin dashboard
– Navigate to Appearance > Themes > Add New.
– Choose theme zip file. Press the Install Now button to upload and install the theme
Method 2 – FTP
– Connect to your server via FTP software.
– Extract theme zip file and upload only extracted theme folder to /wp-content/themes/ folder on your server.
– Navigate to Appearance > Themes and activate theme.
Themes support one click demo data installation and you can install dummy content through Theme Options.
If you don’t want to import all of our dummy content or just need separate pages from our demo, also if you can’t use one click import according to server settings Import of .XML files is your way.
We included all the demo versions and additional pages import to XML files folder of theme package. There you’ll be able to see .xml files and slider archives.
You can update theme in 3 ways:
– through FTP
– using Envato Toolkit plugin (Automatic Updates)
– or you may also use Easy Theme Update plugin to backup your theme and upload the new version.
Please, re-save your theme options after upgrading the theme. Navigate to admin panel > Theme Options and hit Save changes. Read documentation for detailed information.
In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.
You can find the zip files for plugins installation here.
To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins).
To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.
If you have appropriate knowledges you can do it by yourself (don’t forget about child theme!). If you don’t – we recommend to request developer help. Our customization team at your service.
The translation file default.pot you can find in Translation Files folder in theme package. Edit the .po file using POEdit, use the translation field to make replacements. Read here how to do it right.
From the file menu, save file with your language name e.g de_DE.po. It will generate both a .po and .mo files for your translation. Place these files into languages folder /wp-content/themes/your_theme_folder/languages.
Almost all our themes are WPML compatible that means you may create multilanguages site and translate template to such many languages as you need. To start go to WPML official site and purchase a recent version of plugin, including the String Translation and Translation Management modules.
Follow Getting Started Guide after core WPML plugins installation.
To begin translation go to WPML > Theme and Plugin Localization. Click on Scan the theme for strings and you will see theme strings and which ones are translated or not. Then select WPML > String translation and a list of the strings in the theme will be available. Choose the string you need to translate and press translation link to add translations to languages.
To translate the custom post types and taxonomies (static blocks, projects, testimonials), go to WPML > Translation Management. Select Multilingual Content Management.
Navigate to Custom Posts where you can choose the translations for Projects, Static Blocks, Testimonials.
Navigate to Custom taxonomies below, you’ll be able to choose the translations for Brands and Portfolio Categories.
JS & PHP ERRORS
Usually php fatal error is not theme related problem. First of all try to disable third-party plugins and check if it helps. If not – enable default WP theme. Do you still see the error? Solution is to google with exact error string or search on WP forums.
When the problem persists with our theme only contact with our support team.
As a rule the problem is that some ( or several ) of plugins installed in your system include another version of jquery library after all our libraries were loaded. It override jQuery object with all jquery libraries that was loaded by our theme.
You can disable plugins one by one to find out which one makes the problem.
In case problem persists with our theme only contact with our support team.
To be helpful we prefer you contact us on Support Forum. We would be very grateful if you use ThemeForest comments for presale requests only or questions that are not related to support.
We are author on ThemeForest. All questions regarding billing, refund etc should be addressed to envato support: http://support.envato.com/
Check also their knowledgebase: http://support.envato.com/index.php?/Knowledgebase/Article/View/256/0/can-i-get-a-refund-for-an-item-i-have-purchased.
You should have a good reason to receive refund. Please, ask presale questions first to make sure that this theme will work for you, instead of asking for refund in future.
Also if you faced any problems with theme don’t hurry to ask refund. Please, contact us on our support forum, via contact form on our site or at comments section on TF. We’ll try to solve all the issues you have.
BASIC WORD PRESS QUESTION
BASIC WOOCOMMERCE QUESTIONS
First of all you need to be sure that problem is related to our theme. For this you need to disable all the third-party plugins and install/enable official WooCommerce Theme – Storefront. If problem persists with our theme only, then contact us on Support Forum. In other case read WooCommerce documentation and search on WooCommerce forums or google with exact error.
– updated theme to version compatible with WC but did not delete old files from previous version mentioned in theme changelog. In this case delete wp-content/themes/your_theme/woocommerce folder and upload woocommerce folder from the latest theme archive.
– you did not update theme to version that supports the latest WooCommerce update. Then Check TF changelog and update theme.
If the latest version of theme does not have support of WC version you are using, please, wait till we release new theme update. If you have any critical compatibility problems contact us on Support Forum.