How can i make products gallery changes on choosing color only?

This topic has 8 replies, 3 voices, and was last updated 11 months ago ago by Rose Tyler

  • Avatar: Abbdul Rahman
    Abbdul Rahman
    Participant
    May 3, 2023 at 07:28

    Hello,
    How can i make products gallery changes on choosing color only without choosing color and size together ?

    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 3, 2023 at 08:36

    Hello, Abbdul Rahman,

    Thank you for purchasing our theme and for reaching out to our support center.

    To make changes to the product gallery so that you can choose color only without having to choose color and size together, we have created a video tutorial on our test site. Please watch the video in its entirety and follow the steps outlined. https://www.veed.io/view/cd3ff42d-1535-4644-bcaf-90e4de216e05?sharingWidget=true&panel=share

    We appreciate your business and thank you for your interest in our products.

    Best Regards,
    8Theme’s Team

    Avatar: Abbdul Rahman
    Abbdul Rahman
    Participant
    May 3, 2023 at 08:50

    Hello,

    Appreciate your kind replay. i did the same in video, but the Variation Image Gallery still not showing if i choose the color only, i should choose color and size in order to show the variation Image Gallery

    please try from this link

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 3, 2023 at 09:20

    Hello,

    We have reviewed the link you provided and we do not observe any issues with your site when selecting the color attribute; the Variation Image is displayed correctly.

    It appears to be functioning correctly. It is likely a cache issue on your end. Please try clearing your browser cache and revisit your site.

    We have created a video for your reference: https://www.veed.io/view/784c42f8-b459-4768-99ac-7e90aa640d80?sharingWidget=true&panel=share

    Best Regards,
    8Theme’s Team

    Avatar: Abbdul Rahman
    Abbdul Rahman
    Participant
    May 3, 2023 at 09:43

    Hello,

    I know the product photo is showing, but i am taking about the variation gallery. please try to select color, then image to this product and see how the variation gallery shows after you select the image. With selecting only color and without selecting the image, the variation gallery doesn’t show.

    please try this product

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 3, 2023 at 10:56

    Hello, Abbdul Rahman,

    You can post the request to our taskboard https://www.8theme.com/taskboard/ , so our dev team can read it there.
    If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.
    Such a thing may be not implemented yet due to the complexity of the implementation process, unfortunately.

    Best Regards,
    8Theme’s Team

    Avatar: Abbdul Rahman
    Abbdul Rahman
    Participant
    May 3, 2023 at 18:05

    ok got you, i have another issue, images as snatchers are not showing in shop filter. can you check please

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2023 at 09:42

    Hello, Abbdul Rahman,

    Thank you for your response.

    Please check the Position option in Theme Options> WooCommerce > Shop Elements > Variation Swatches.

    Or to give us the ability to check your settings, please provide temporary wp-admin access via the Private Content area here.

    Best Regards,
    8Theme’s Team

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