Hello,
But does it help?
Read the description of this option. It delays the scripts and they are working only after your action (click, touch). And it would cause problems that scripts do not work till you click.
Regards
Hello,
But does it help?
Read the description of this option. It delays the scripts and they are working only after your action (click, touch). And it would cause problems that scripts do not work till you click.
Regards
Hello,
You are welcome.
We have added the below custom to Theme Options > Custom CSS instead of the Elementor Custom CSS
.custom-block02 h3 {
padding-left: 12px
}
.custom-block02 h3:before {
content: "\e904";
font-family: 'xstore-icons' !important;
font-size: 9px;
position: absolute;
left: 0;
top: 13px
}
.custom-block02 .content-product {
margin-bottom: 5px
}
Regards
Hello,
Provide us with W Dashboard access and also link to mentioned page/product.
Regards
Hello,
Take our apologies for the delay. We have a lot of requests these days.
I checked the mobile version and don’t see problem https://prnt.sc/200vnaa
What mobile device and browser do you use?
Regards
Hello,
Unfortunately, the mobile panel has some glitches with the translation. It requires custom code. So, please, provide us with WP Dashboard and FTP access and provide translations you want to apply. We’ll help you.
Regards
Hello,
I changed some things on your home page and I see changes once clear the plugin cache and browser cache https://recordit.co/UZ4Hg14mHn
Regards
Hello,
Provide us with link to page with the mentioned error and FTP access. We’ll check the issue in more detail.
Regards
Hello,
I’ll do my best to speed up the process. I think we need up to 2 days.
Regards
Hello,
Issue caused by translation code that you added to your child theme functions.php. Remove the code and use translation files to translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
Oh, sorry, that file is out of date. Do you need the header structure like on that demo?
Provide us with WP Dashboard access and we’ll help you with that.
Regards
Hello,
Issue with columns caused by third-party plugin that you use https://prnt.sc/200tnuc Product Category Slider for Elementor. It uses a lot of global classes that break the default layout even for the Storefront theme not just for the XSore. So, contact plugin authors to fix the problem. Keep plugin enabled till you get it fixed.
What did you want to implement using that custom code? Do you want to hide swatches on the shop page? Then go to Theme Options > WooCommerce > Shop Elements > Variation swatches > Swatch Position > choose disable.
Regards
Hello,
You may try Banner with a mask or FlipBox elements to implement that.
Regards
Hello,
1) I removed items and added them again and it’s ok. Let me know if you want to translate these items to another language. It requires some additional code because these fields have some glitches with the multilanguage.
2) You can translate that from Theme Options > WooCommerce > Cart > Empty cart.
Regards
Hello,
Unfortunately, WooCommerce and WordPress require the email to create an account. It’s not possible to create an account with the phone number only.
Regards
Hello,
The account is blank because you set text color to white and bg color to white https://prnt.sc/200o72l I changed the text color. Check now.
Switch to a built-in single product layout if you use an additional plugin for the single product (Theme Options > WooCommerce > Shop > Single product builder > off ).
Regards
Hello,
Use Private content area for these purposes https://prnt.sc/200nm1a It’s hidden from other users and only support staff has access to that.
Regards
Hello,
What about WP Dashboard username?
Also, can’t connect to your FTP https://prnt.sc/200gurf
Regards
Hello,
Thank you. I passed your issue to our developers. I’ll inform you once they fix the problem. Don’t change access till my next reply.
Regards
Hello,
Our theme should not cause any issues with the product attributes or variations. I suppose that you updated not just theme but also WooCommerce plugin. Besides, I see that you have some plugin for the DB optimization.
Could you, please, create staging site (full copy of the existing) and test if you have the mentioned issue if any other theme is enabled? Storefront for example. Let me know about the results.
Regards
Hello,
Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
We have 3 WooCoomerce hooks https://prnt.sc/1zzo9ik Do the plugin author use any of them? Could you ask the author what WooCommerce hook do they use to show the mentioned in formation in the order detail?
Regards
Hello,
Do you have this issue with any higher version of iPhone? Because we don’t have 6 version to test.
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Hello,
Provide us with link to page where you added that element and have a problem.
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Hello,
Enable also Mobile header optimization option https://prnt.sc/1zy67vn
Check now.
Regards
Hello,
Provide us with link to the variable product, please, for better understanding.
Regards
Hello,
But brand page works ok now. You may ask your hosting provider about any detailed report of what exactly uses the memory. We don’t have such reports from theme side.
Regards
Hello,
Checked your site don’t see any loader on mobile https://recordit.co/GZILNKiSph
Could you try from another device?
Regards
Hello,
Take our apologies for the delay in answering.
Error that you provided in Private content is related to back-in-stock-notifier-for-woocommerce plugin. So, contact plugin author to fix that.
To improve the page speed enable caching and also enable Lazy loading for the products elements https://prnt.sc/1zy4rcz
And improve the server response time https://prnt.sc/1zy4xy5
Regards