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Viewing 30 posts - 4,051 through 4,080 (of 30,337 total)

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Olga Barlow

Participant

November 17, 2021 at 23:12

Hello,

WooCommerce plugin does not have advanced options for the products order. All the available options you can find in Theme Options > WooCommerce > Product catalog > Sort order. If you need something more advanced you need to look for the additional plugin.

Regards

#309079 Copied In reply to: changing order of products in a product grid

Olga Barlow

Participant

November 17, 2021 at 23:07

Hello,

Check now, please.

Regards

#309078 Copied In reply to: How to add banner/slider at the top of the hearder

Olga Barlow

Participant

November 17, 2021 at 22:30

Hello,

Use header builder settings to change the bg colors and colors https://prnt.sc/1zxy1on
I see that you already found these settings. Do you need to change anything else?

What Elementor heading do you want to change? Could you provide screenshot?

If you want to change the color of the buttons go to Theme Options > Styling edit the buttons colors https://prnt.sc/1zxyjqb

Regards

Regards

#309075 Copied In reply to: Need to activate theme in demo site & get approval from client then use another

Olga Barlow

Participant

November 17, 2021 at 22:15

Hello,

Are you talking about variation swatches? https://youtu.be/LgzC4iK-j6A
You can choose the Image type of swatches and upload any image you need (with solid color or gradient or with stripes).

If you have more questions that are not related to your topic subject, please, submit a new topic to avoid misunderstanding.

Regards

#309074 Copied In reply to: i cant install red theme deafult

Olga Barlow

Participant

November 17, 2021 at 22:12

Hello,

Default WooCommerce order track shortcode you can find here https://chap.website/order-tracking/
Also, there are a lot of plugins for these purposes, for example, https://wordpress.org/plugins/woo-orders-tracking/ or similar.

To create the multilingual site you need an additional plugin. Read this post https://colorlib.com/wp/wordpress-multilingual-plugins/ and choose the one that suits your needs most of all. Some of the multilingual plugins come with the multicurrency feature, for example, WPML plugin. Or look for another third-party plugin to implement that.

You can use Mailchimp plugin to add a newsletter form (XStore > Plugin installer > look for Mailchimp).

Regards

#309073 Copied In reply to: Track Order, Languages, Currency and Newsletter Features

Olga Barlow

Participant

November 17, 2021 at 21:31

Hello,

Edit the headers areas and change the color https://prnt.sc/1zxt0lh

Regards

#309071 Copied In reply to: Wont change things properly

Olga Barlow

Participant

November 17, 2021 at 20:29

Hello,

– We don’t have the option to show out of stock products the last
– That translation is in XStore theme https://prnt.sc/1zxn3pc

Regards

#309068 Copied In reply to: Where can I find these texts to translate? And a last doubt

Olga Barlow

Participant

November 17, 2021 at 20:24

Hello,

You can find etheme_buy_now_btn function in xstore/framework/woo.php. Copy function to child theme functions.php and change that according to your needs.

Regards

#309066 Copied In reply to: Can’t find phrases to translate
Olga Barlow

Participant

November 17, 2021 at 20:11
Hello,

1) Add the below code to Cusotm CSS to overwrite the Massive Addons styles that call old version of the FA icons

body .fa, body .fas { font-family: 'Font Awesome 5 Free' !important; font-weight: 900; }

2) I changed the top/bottom paddings of the menu element https://prnt.sc/1zxlh68 and it’s ok. Check now, please.

Regards
#309064 Copied In reply to: Theme editor changes don’t apply in store theme
Olga Barlow

Participant

November 17, 2021 at 19:32

Hello,

Something is wrong with the file that you try to import. It’s broken because of some reason. Where did you get that file?

Regards

#309063 Copied In reply to: Problem with importing Theme Options in Xstore

Olga Barlow

Participant

November 17, 2021 at 19:26

Hello,

Glad to hear that.
So, what was the problem?

Regards

#309061 Copied In reply to: SHIPPING problem taxes is different at backend

Olga Barlow

Participant

November 17, 2021 at 19:25

Hello @Andrés Banon

1) Could you, please, submit an individual topic and write in English? Because we don’t speak Spanish.
2) Provide screenshots of how it should look with the default WP theme (Storefront or any other) for better understanding.
3) Unblock access to your WP Dashboard for the nonSpanish countries. Because at this moment we can’t log in without a Spanish VPN that slows down the process a lot.
4) Provide us with FTP access.

Regards

#309060 Copied In reply to: Woolabel Plugin Compatibility

Olga Barlow

Participant

November 17, 2021 at 19:17

Hello,

Provide us with link to your site and WP Dashboard access to check the position of your search.

Regards

#309058 Copied In reply to: how to change all department menu's text size

Olga Barlow

Participant

November 17, 2021 at 19:10

Hello,

You unzipped theme archive in the wrong directory.
You had /wp-content/themes/XStore_Theme_v.8.0.9/xstore
but it should be /wp-content/themes/xstore
I fixed that, so you should not have issues with the update in the future.
Elementor https://elementor.com/academy/get-started/
WPBakery https://wpbakery.com/video-academy/wpbakery-page-builder-tutorial-for-beginners/

Regards

#309056 Copied In reply to: Just bought this Extremely Buggy Demo. Damn!!!

Olga Barlow

Participant

November 17, 2021 at 19:02

Hello,

Provide us with FTP access to check the issue in more detail.

Regards

#309055 Copied In reply to: Problem with WPML in Products attributes

Olga Barlow

Participant

November 17, 2021 at 19:01

Hello,

Oh, that buy now button and black panel at the right side are just for our customers to allow them to buy the theme and show features that theme includes (video tutorials, XStore studio, list of demos). It’s not the part of theme or demo site. That’s custom thing for demonstration purposes only, it’s not theme feature, unfortunately.

Regards

#309054 Copied In reply to: Import page from demo site into my site

Olga Barlow

Participant

November 17, 2021 at 18:42

Hello,

Go to Theme Options > Speed Optimization > disable Remove Query Strings From Theme Static Resources option. Check after that.

Regards

#309053 Copied In reply to: I can’t safe changes in elemenor, please help

Olga Barlow

Participant

November 17, 2021 at 18:40

Hello,

Thank you. I passed your issue to our developers. I’ll inform you once they fix the problem or need any additional information.

Regards

#309052 Copied In reply to: Stock error at checkout on XStore theme.

Olga Barlow

Participant

November 17, 2021 at 18:36

Hello,

Contact WooCommerce Advanced product labels plugin author and ask them to fix the JS error related to plugin. Reply back to us if you still have the problem with the builder once the mentioned error https://prnt.sc/1wtgjvt is fixed. We are not able to fix the problems of third-party plugins.

Regards

#309051 Copied In reply to: Email Builder Templates not Showing , after Xstore Update

Olga Barlow

Participant

November 17, 2021 at 18:32

Hello,

I checked the mobile filter and don’t see problem https://recordit.co/jehdj2F7BT
Could you, please, provide us with video of the issue for a better understanding and link to the category where you have the issue. Also, tell me the device and browser that you use to check the problem.

Regards

#309050 Copied In reply to: Filter in mobile device categories cannot be closed

Olga Barlow

Participant

November 17, 2021 at 18:18

Hello,

1) In your case the home page uses an additional header template https://prnt.sc/1zxa926
I would suggest you to remove home page header. Then finish the main header to final view and create home page header only after that. Once you create home page header then enable the Overlap option for the home page header and remove header background. Or reply back and we’ll help you with the home page header creation.

2) It’s prefooter – ecotransport Static Block. You can edit that under the Static block section. Or remove it from Appearance > Widgets > Prefooter area.

#309047 Copied In reply to: I can’t access the WPBakery Page Builder

Olga Barlow

Participant

November 17, 2021 at 18:02

Hello,

Passed that issue to developers. I’ll inform you once they fix.

Regards

#309044 Copied In reply to: Filter Brand
Olga Barlow

Participant

November 17, 2021 at 17:52
Hello,

We have fixed the account error https://prnt.sc/1zx7pcq
Check now.

I enabled the title in the Theme Options https://prnt.sc/1zx7ux5 and added custom CSS to the child theme style.css to hide that

.et_b_header-account .et-element-label { display: none; }

Regards
#309042 Copied In reply to: Issue with Account icon in Wave Validator
Olga Barlow

Participant

November 17, 2021 at 17:29

Hello,

Thank you. I passed your issue to our developers. I’ll inform you once they fix the problem and inform you about solution to fix other sites you have.

Regards

#309037 Copied In reply to: Issue with mobile menu – Cannot save the changes

Olga Barlow

Participant

November 17, 2021 at 17:19

Hello,

I changed some image settings in Theme Options > WooCommerce > Images. Check thumbnails and images now, please.

Regards

#309036 Copied In reply to: Image Scrolling Stopped Working + Sizing Issue

Olga Barlow

Participant

November 17, 2021 at 17:11

Hello,

Check the staging site carefully. If everything is ok then provide us with Dashbaord and FTP access to the production site and we’ll update everything without losing your data.

Regards

#309034 Copied In reply to: CANT INSTALL PLUGINS VIA XSTORE PLUGIN INSTALLER & CAN’T DEACTIVATE MY ACCOUNT

Olga Barlow

Participant

November 17, 2021 at 17:05

Hello,

You can edit that using FTP access or File Manager plugin (be very careful with the last one because you may cause a fatal error if you are not sure what exactly to edit). I used File manager because you missed to add SFTP user to allow me to use FTP connection. So, I opened file, changed the mentioned code and saved it. That’s all. If you are not sure in your actions then it would better to ask hosting support to avoid problems.

Regards

#309033 Copied In reply to: URGENT! BRAND Page Layout Issue after Theme Upgrade

Olga Barlow

Participant

November 17, 2021 at 16:56

Hello,

Check now, please. Is that result you wanted to implement? If you want to move the add to cart block below the image then remove it from the connection block and add element below the Gallery element http://recordit.co/QajFTuytO6

Regards

#309032 Copied In reply to: How to move viable attribute or make it in line

Olga Barlow

Participant

November 17, 2021 at 16:28

Hello,

Oh, got the issue. Could you, please, provide us with FTP access to check the problem in more detail?

Regards

#309023 Copied In reply to: Product page builder multiple templates

Olga Barlow

Participant

November 17, 2021 at 16:18

Hello,

1) Images is one of the main reason of the speed issue. If you check the GTMetrix test you’ll see the notification about that https://prnt.sc/1zwtm6c For example why do you use such a huge image for the product and in png format? Why don’t you use jpeg? Jpeg image could be 248.2 KB instead of 4 MB of png image https://prnt.sc/1zwty5i So, check and optimize all the images you have. https://tinypng.com/ optimize images much better. Try and check by yourself.

2) Plugins. Why do you keep enabled plugins that you don’t use? For example, Smart Product Viewer, Elementor Header & Footer Builder etc. Check the list of plugins you have and keep enabled only plugins that you really use. Because every additional plugin calls scripts and styles that slow down a page.

3) I replaced one big image, enabled some optimization settings in theme options, enabled Lazy loading for product elements https://prnt.sc/1zwvk90 and check results before
https://gtmetrix.com/reports/taara.ae/A5iJnxLT/
and after
https://gtmetrix.com/reports/taara.ae/ZZ5t7YG6/

Clear the CDN cache to fix the missing fonts error https://prnt.sc/1zwxl7e

Regards

#309020 Copied In reply to: Website loads slow
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Viewing 4,080 results - 4,051 through 4,080 (of 30,337 total)

Viewing 30 posts - 4,051 through 4,080 (of 30,337 total)

← 1 2 3 … 135 136 137 … 1,010 1,011 1,012 →

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