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Viewing 30 posts - 30,271 through 30,300 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 14, 2014 at 09:32

    Hello,
    Please, follow the instructions mentioned in documentation https://www.8theme.com/demo/docs/blanco/index.html#!/installation

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 14, 2014 at 09:19

    Hello,
    This is WooCommerce part of translation. Check if these strings are translated in woocommerce .po file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 14, 2014 at 09:16

    Hello,
    There is no such feature in our theme by default. So, you may try to find some additional plugin to implement it. Keep in mind we don’t guarantee compatibility with third-party plugins. You often (not always) need to customize the extension to make it work properly with your theme.
    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 14, 2014 at 09:00

    Hello,
    Please, check now. Do you have any other issues?

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 14, 2014 at 08:48

    Hello,
    You are right. Please, use following file to import corporate version of home page 6 https://www.8theme.com/demo/docs/legenda/corporate_home_page_6.xml

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 14, 2014 at 08:23

    Hello,
    Then go to Pages > edit Cart page > Page Layout > Sidebar Position > select Without Sidebar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 14, 2014 at 08:00

    Hello,
    You can turn ON/OFF shop page sidebar or select sidebar position in version 2.0 too! Go to Theme Options > Product Page Layout > Layout (sidebar position). To add sidebar content go to Appearance > Widgets > add widgets to Shop sidebar.
    Could you provide admin panel access in Private Content, we’ll check. Maybe you did not update all theme files or upload new version as new theme?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 14, 2014 at 07:49

    Hello, Mark,
    We have also checked checkout process on our demo using Mac and Safari and can not reproduce that problem. What type of checkout she is using? Does she use any additional Safari extensions? Maybe they caused problem. Also try to clean cache and cookies.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 14, 2014 at 07:20

    Hello,
    Legenda uses built-in Visual Composer functionality. We are sorry, but unfortunately it’s not possible to update it as an separate plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 10:31

    Hello,
    Please try to increase PHP Memory limit to 128MB http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 10:29

    Hello,
    I’m glad you have sorted out. Good luck!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 10:26

    Hello,
    Problem was with permissions for uploads folder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 10:19

    Hello,
    Please, add following code in your custom.css #price_calculator {float: left;}
    Watch video how to create and use custom.css https://www.youtube.com/watch?v=Qok2zRedRMY

    Also, please, delete \legenda\woocommerce\single-product\review.php and legenda\woocommerce\order\ folder, these are old files from previous version which are unnecessary.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 10:07

    Hello, @carlatgallardo@gmail.com
    Could you provide admin panel access and link to page where we’ll be able to see your issue? Seems I don’t understand your problem.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 09:59

    Hello,
    We are sorry, but we provide support only for issues related strictly with our theme. We don’t provide support for WooCommerce plugin or WordPress. Do you have this issue only with our theme or with default theme too?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 09:56

    Hello,
    You have added these widgets into Prefooter Row widget area. Please, delete them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 09:52

    Hello,
    In one of latest theme versions this shortcode was deleted and you should use the next one https://www.8theme.com/demo/legenda/shortcodes/products-slider/
    Or you can also use Visual composer element Products to display featured and other products.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 09:48

    Hello,
    What WooCommerce version do you use? Very likely you have updated WooCommerce to 2.1.x and your current theme version (1.0) does not support plugin version. Please, update theme to version 2.0 that is available on themeforest.
    Before update, please, delete woocommerce folder from wp-content/themes/legenda/.
    Also don’t forget to backup your files!

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 09:44

    Hello,
    We can’t replicate your issue on our installations. Our theme should not affect sorting function. Please, check is it working with default theme (Twenty Thirteen for example, because it supports woocommerce). Reply back in case issue is present only with our theme. In other case – check your WooCommerce settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 09:34

    Hello,
    We took into account your suggestion and probably we’ll implement accordion for subcategories in one of our next updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 09:28

    Hello,
    If you want to delete demo content from footer go to Theme Options > General > Show footer demo blocks > Off. How to create footer you can watch here https://www.youtube.com/watch?v=HL7wtSaTcMU
    If you disable demo content and leave Footer 1 widget area empty then Footer 1 won’t be displayed.
    To hide white space just edit your section and add margin bottom -40px.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 09:14

    Hello,
    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 09:13

    Hello,
    1) Besides Product description and Additional tabs you can add other additional information such as details, video, images etc and display it below product tabs by using Additional Information Block feature.
    Navigate to Static Blocks and create block where place all desired content (how to create parallax effect read here https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer ). Then edit your product and in Additional product options area > Additional information block select necessary static block.
    Additional information block

    2) Custom tabs. You may create only two additional custom tabs for product:
    – one tab is common for all products (in Theme Options > Single Product Page > Custom Tab Title & Return content fields);
    – the other one is separate for each product (Additional product options area > Title for custom tab & Text for custom tab).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 09:03

    Hello,
    1) Please, provide admin panel and FTP accesses in Private Content.
    2) There is no compare function in our theme by default. If you use third-party plugin to implement this, please, contact with plugin support to solve problem. Maybe you need to customize the extension to make it work properly with your theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 08:52

    Hello,
    Thank you for your question, but this particular customization does sound more like a WooCommerce-specific issue and I recommend you to figure this one out with the help of the WooThemes support team.
    Sorry we can’t do more on this occasion.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 08:30

    Hello,
    Problem with sidebar is caused by your customization archive-products.php. If you just want to change sidebar position you can do it in Theme Options > Product Page Layout > Layout (Sidebar position), you don’t need to edit .php file!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2014 at 07:49

    Hello,
    There was default visual composer css style with no margin for images for image gallery element. We have added some css to fix it (it will be added in our next update too). Also we have changed Image size in Image gallery settings (369×369 instead of 300×300).

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 11, 2014 at 15:50

    Hello,
    Unfortunately, you can’t add login function on Registration page via admin panel. You can try to implement it only by additional customization in case you have appropriate skills.
    If you want to leave one page with both registration and sign in form – you can do this:
    – Go to WooCommerce > Settings > Accounts > Enable registration on the “My Account” page (and registration form will be displayed on Sign in page);
    – Go to Pages > delete Registration page (and Register link will disappear from header).

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 11, 2014 at 15:21

    Hello,
    You can update theme, this issue was fixed. Or if you don’t want to update theme, add following code into custom.css .woocommerce-account form .form-row-wide label{ float: left;}

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 11, 2014 at 14:46

    Hello,
    I sorry for delay. You have asked about theme update and I thought you are using latest WooCommerce version, but you did not update WooCommerce and version 2.9.1 is not compatible with your current version of WooCommerce. I have updated WooCommerce too and it have fixed some errors, but you did not follow our instructions mentioned above and did not delete woocommerce folder from wp-content/themes/blanco/ before update. That’s why, please, provide FTP access.

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Viewing 30 posts - 30,271 through 30,300 (of 30,337 total)
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