Return to previous page

Facebook Login Asking for Email but user is signed up via number.

This topic has 4 replies, 3 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

merchantsvr

Participant

November 16, 2021 at 07:14

Hey,
Facebook in their SDK documentation clearly forbids to use email auth for logging in users. Instead use FBID or something that remains constant even if email of user is changed.

I have signed up on facebook via number. But when i try to login to Xstore via facebook login, it gives error that unable to get email. Because i am not signed up via email but number.

Kindly address this issue.

Please, contact administrator
for this information.

#308820 Copied Theme version: 7.2.3 WooCommerce version: 5.6.0

3 Answers

Rose Tyler

Support staff

November 16, 2021 at 14:38

Hello,

Make sure that email permissions enabled https://prnt.sc/1yflv6g

Regards

#308873 Copied

merchantsvr

Participant

November 18, 2021 at 05:58

All permissions are enabled and web is working 100% fine in facebook account that is signedup via email. Facebook in its documentation says that do not use email as signin ID because email can be changed anytime.

Kindly address this issue as we are having issues. You can simulate this same behavior by logging into Xstore theme via FB account that is signed up via phone number rather than email.

Regards,

#309091 Copied

Olga Barlow

Participant

November 18, 2021 at 16:43

Hello,

Unfortunately, WooCommerce and WordPress require the email to create an account. It’s not possible to create an account with the phone number only.

Regards

#309155 Copied
Tagged: email login, facebook login, signed up via number, woocommerce, wordpress themes
Viewing 4 results - 1 through 4 (of 4 total)