Dear Sirs after updating XStore plugin to v. 4.09 and the theme core to 8.09 version we have problem with variable product creation. It is not possible to create variations after the setting of attributes. Here a link to test this issueSite URL: hidden Theme version: 8.0.9 WooCommerce version: 5.8.0
BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information. Use the Private Content area.
As I can see, variations were created for the mentioned product – https://gyazo.com/c422a0947f2f5006dd50df6ad1c5af21 Could you record a video of the problem?
You should check the code for the color and size variants if everything is ok. The product https://www.cagnolinofelice.it/prodotto/relax-cuccia-pelosetta-antistress/ is currently working but yesterday I changed a photo and the url was changed and the colors and sizes disappeared. your theme code does not conflict with Woocommerce ?? Also there is an update of Woocommerce and Woocommerce Paypment that I don’t know if I can do given these problems of little compatibility with your theme
I also need to install a plugin for the bundles, do you have a recommended plugin to install with your theme ??
I suppose that issue could be caused by the CDN cache that you use. So, clear CDN cache after updates. All the updates available for plugins you can find under Dashboard > Updates.
We don’t have any special recommendations for the bundles. If you install any and face compatibility issues just contact us.
The problem encountered is in the Permalink.
If I duplicate a product and go to make some changes to the duplicate product sometimes I skip everything and automatically change the permalink as duplicate permalink name-2 and lose all settings. I have my online shop ready and with people waiting to order but can’t order because it doesn’t work, I hope you can help me quickly 🙁
This is the product page crashed
It had many color variations and sizes and they all got lost 🙁
Our theme should not cause any issues with the product attributes or variations. I suppose that you updated not just theme but also WooCommerce plugin. Besides, I see that you have some plugin for the DB optimization.
Could you, please, create staging site (full copy of the existing) and test if you have the mentioned issue if any other theme is enabled? Storefront for example. Let me know about the results.
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