Elementor Template Builder breaking header

This topic has 4 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: anthonysceam
    anthonysceam
    Participant
    November 16, 2021 at 20:43

    Hello,

    I’m trying to use Elementor pro to build a custom template to use for my single product pages.
    I’d like to build custom product pages for the products in my store.

    When creating a new Template for my single product pages the banner/header that appears everywhere else on the site is broken and my menu/company logo just overlays the page and makes it unusable.

    See screenshot: https://gyazo.com/a4461c0bdb3a7c6143809850696549cf

    How can I add the normal banner back within the elementor template builder like this: https://gyazo.com/bb25051c04ebbcae71730fee63701faf

    Thanks in advance!

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2021 at 10:49

    Hello,

    You can use our Single Product Builder (Theme Options > WooCommerce).
    Provide temporary wp-admin access and URL of the page where the problem persists.

    Regards

    Avatar: anthonysceam
    anthonysceam
    Participant
    November 17, 2021 at 23:47

    Helo, I obviously don’t want to post my wp-admin login on a forum haha. Let me know if there’s somewhere private to provide that to you all.

    IJ cannot use the Single Product page builder built into your theme because I need each product page to have exclusive content relating to that product so I need to use templates for each product on Elementor Pro.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 18, 2021 at 16:17

    Hello,

    Use Private content area for these purposes https://prnt.sc/200nm1a It’s hidden from other users and only support staff has access to that.

    Regards

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