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Viewing 30 posts - 11,401 through 11,430 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 18:48

    Hello,

    You need recreate the footer in Static Block as described in the documentation:
    https://www.8theme.com/demo/docs/royal/#!/9_footer

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 18:13

    Hello,

    Did they check the issue with default WordPress theme – Twenty Fifteen?
    Please specify it to their support.
    Also check yourself if the issue still persists with Twenty Fifteen theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 18:07

    Hello @Boutik,

    Please provide us with FTP credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 18:05

    Hello,

    To have footer displayed correctly the page should be created via Pages section in wp-admin panel.
    You’re checking the file wp-content/plugins/woocommerce-payu-latam/response.php which doesn’t have default template as other pages have that are created via Pages section.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 18:00

    Hello,

    I’ve added this code in 8Theme Options > Typography > Custom CSS > Global Custom CSS:

    .widget-container.null-instagram-feed .instagram-size-thumbnail li {
        width: 33.333% !important;
    }

    Please check footer now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 17:56

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 16:28

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 16:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 16:15

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Global Custom CSS to change background color for buttons in Cart page and for button on single product page:

    .coupon .btn.big, .cart-collaterals .checkout-button {
       background-color: #cccdcd !important;
       color: white !important;
    }

    and this code for variable product buttons on Products pages:

    a.btn.border-grey.product_type_variable {
        background-color: #cccdcd !important;
    }
    a.btn.border-grey.product_type_variable:hover {
        background-color: #b8615a !important;
    }

    Please check buttons now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 15:57

    Hello,

    Please ask your hosting provider to increase value for post_max_size function and then try to install demo content in Theme Options > Import/Export > Install base demo content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 14:27

    Hello,

    IP has been sent to your email address. Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 14:26

    Hello,

    I’ve imported products for you. Please check. You have to create product categories yourself in Products > Categories section as well as menu. Please read our documentation https://www.8theme.com/classico-theme-documentation/ (6.3. Mega Menu).

    I’ve installed Wishlist plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 13:55

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Global Custom CSS to remove copyright block from the footer:

    .copyright-3, .copyright {
       display: none;
    }

    Add this css code to change post title color:

    article.post h2 {
       color: grey;
    }
    .sidebar-widget .blog-post-list .media-heading a {
        color: grey;
    }

    Unfortunately to disable page heading in posts you have to deactivate them for each post in the editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 13:40

    Hello,

    1. Please read this article:
    http://docs.woothemes.com/document/adding-product-images-and-galleries/

    2. You should upload images with similar dimensions, for example, this product “Okeana Rashguard” has small image size for featured image, that’s why it’s displayed incorrectly when zoom is enabled. Upload images with original sizes 1000px * 1000px approximately, but not 300px * 400px.

    3. “Hard Crop” option resizes images. When you enable it it’s required to regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/ .

    4. Sorry, there is no such option. It’s Woocommerce configuration, not the theme.

    5. Our theme doesn’t have landing page template, but you may try to use some plugin, for example, https://wordpress.org/plugins/landing-pages/ or refer to the articles like http://www.codeinwp.com/blog/how-to-create-a-landing-page-in-wordpress/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 13:26

    Hello,

    Sorry but we can’t suggest you any 3rd-party plugins as we didn’t test them with the theme. You have to look for it yourself.
    Add this code in custom.css to hide cart link in the top bar:

    .header-type-3 .shopping-cart-link { 
       display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 13:22

    Hello,

    Please provide us with page link where you have issues and give us wp-admin panel access.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 13:06

    Hello,

    As I see you haven’t created all combinations with your variations, for example, in this product http://toy141.com/product/imilan-women-emboridery-blue-corset-top-sexy-lingerie-sets/ there is no combination 5XL and Pink, only Red and Blue:
    http://i.imgur.com/X1CB4Ug.png

    You need create all combinations and write prices for them. After that check your product.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 13:00

    Hello,

    Sorry for a delay.
    Please check the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 12:55

    Hello,

    Please update the theme to the latest version 3.3.
    Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 12:50

    Hello,

    Please try to change permalinks with Twenty Fifteen theme. You’ll see the same issue there too. So the problem isn’t related to the theme, but to server configuration.

    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 12:47

    Hello,

    You can try to use slider instead of Parallax effect. Create a slider with Revolution Slider http://www.themepunch.com/revslider-doc/first-steps/#newslider and select “Full Screen” for Slider Layout http://www.themepunch.com/revslider-doc/slider-setup/#slidelayout to make it fit your browser window.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 12:15

    Hello,

    Sorry, but we still can’t access your site:
    http://storage3.static.itmages.com/i/15/0903/h_1441278825_2751574_98f454b087.png

    Please check it with your hosting provider.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 11:29

    Hello,

    What is the correct link to wp-admin panel?
    Please provide us with it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 11:27

    Hello,

    As I see images are shown fine:
    http://storage7.static.itmages.com/i/15/0903/h_1441275980_3981284_5f23f45c9b.png

    Please clarify your issue with more details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 11:24

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 10:59

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 10:57

    Hello,

    I’ve updated Redux Framework. Please check Theme Options now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 10:48

    Hello,

    I’ve reuploaded Ultimate VC Addons plugin. Please check wp-admin panel now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 10:14

    Hello,

    Are there any restrictions on a server? Please ask your hosting provider to check it.
    Shall we provide our IP address to put it into white list on the server?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 10:09

    Hello,

    I’ve installed Classico theme, but slider can’t be imported because ZipArchive extension is not enabled on a server. Please ask your hosting provider to activate it and let us know.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 11,401 through 11,430 (of 31,382 total)
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