Footer Static Blocs on Woocommerce response

This topic has 7 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: littlememx
    littlememx
    Participant
    September 2, 2015 at 20:36

    Hi!
    I successfully configured my footer static blocks for my website. However, when opening the woocommerce response page the static blocks format is gone. I can still see the widgets but they are no longer aligned.
    Please help!

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 2, 2015 at 21:47

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content to check this issue more deeply.

    Regards,
    Robert Hall.

    Avatar: littlememx
    littlememx
    Participant
    September 2, 2015 at 23:01

    Sure!

    Please, contact administrator
    for this information.
    Avatar: littlememx
    littlememx
    Participant
    September 3, 2015 at 16:01

    Hi!
    Any news on this?

    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2015 at 18:05

    Hello,

    To have footer displayed correctly the page should be created via Pages section in wp-admin panel.
    You’re checking the file wp-content/plugins/woocommerce-payu-latam/response.php which doesn’t have default template as other pages have that are created via Pages section.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: littlememx
    littlememx
    Participant
    September 3, 2015 at 23:38

    Thank you Eva!
    Is there any way that I can edit the plugin page so that it pulls the right footer with the static blocks?

    Avatar: Eva
    Eva Kemp
    Support staff
    September 4, 2015 at 08:41

    Hello,

    Seems there is incompatibility of woocommerce-payu-latam plugin with Visual Composer because response.php page doesn’t see Visual Composer classes. Please compare:
    http://pix.toile-libre.org/upload/original/1441352301.png
    http://pix.toile-libre.org/upload/original/1441352364.png

    Sorry, but we don’t provide support for 3rd-party plugins.

    Regards,
    Eva Kemp.

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