Demo Data Won't Install - by bipolar

This topic has 135 replies, 15 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: bipolar
    bipolar
    Participant
    September 2, 2015 at 10:34

    Hello I have followed all of the instructions and imported the base demo content but cannot install any of the demos.
    I have tried two clean installations but to no avail.
    I can see the content for the wrong demo on the home page editor but it doesn’t show up when I preview the page.
    I am trying to import either the lingerie one or the green corporate
    logins are in the private content

    Please, contact administrator
    for this information.
    134 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2015 at 10:44

    Hello,

    Please give us FTP credentials.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: bipolar
    bipolar
    Participant
    September 2, 2015 at 15:53

    hello your logins are in private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2015 at 18:42

    Hello,

    I’ve entered the password as you said but got the error “Login authentication failed”.
    Please check FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: bipolar
    bipolar
    Participant
    September 2, 2015 at 20:04

    hello eva i have put the logins to the cpanel in the private content
    thanks for your help

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2015 at 08:13

    Hello,

    Thank you for the access.
    Import issue should be fixed now.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: bipolar
    bipolar
    Participant
    September 3, 2015 at 11:51

    Hello Eva Information in private content

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 14:12

    Hello,

    I’ve imported Green Corporate template manually. Please check your home page now.

    Best regards,
    Jack Richardson.

    Avatar: bipolar
    bipolar
    Participant
    September 3, 2015 at 15:27

    fantastic its working great thank you 🙂
    why was this problem arising ?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 15:30

    Hello,

    You’re welcome.
    The problem was on our side on a server where demo data is stored.
    Now it’s fixed.

    Best regards,
    Jack Richardson.

    Avatar: Boutik
    Boutik
    Participant
    September 3, 2015 at 18:02

    Hi,

    I try to install your Minimalistic Demo, but unfortunatelly I’m not getting.
    I’ve done everything they tell you to do but still does not work, you could send the xml file of this page (https://www.8theme.com/demo/royal/?page_id=16251&et_styles=0-5-0-2-0- 3) so I can import?

    Thanks.
    Regards

    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2015 at 18:07

    Hello @Boutik,

    Please provide us with FTP credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Boutik
    Boutik
    Participant
    September 4, 2015 at 12:56

    Hi,

    Do you have any news about hte problem of Minimalistic Home page installation?

    Thanks.
    Regards

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 4, 2015 at 12:59

    Hello @Boutik,

    Please provide us with FTP credentials in private content and we’ll fix this issue.

    Regards,
    Robert Hall.

    Avatar: Boutik
    Boutik
    Participant
    September 7, 2015 at 18:14

    Hi,

    I have some difficultyto to understand what message is for me or not in the support forum. All responses are races and mixed, it´s not clear.

    About the problem that I have to install MINIMALISTIC DEMO, i send you in the Private Content, FTP acess and Backofffice acess and data.

    I also have a problem with google Maps, the maps doesn´t appear.

    I am waiting your feedback.
    Thanks.
    Regards

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 7, 2015 at 18:32

    Hello @Boutik,

    Sorry, but your FTP credentials aren’t correct. Please check them.

    Regards,
    Robert Hall.

    Avatar: Boutik
    Boutik
    Participant
    September 8, 2015 at 15:08

    hi,

    I send you in the private content a print of the FTP acess and the credentials and data for BO acess.
    I am wating your feedback.

    Thanks.
    Regards

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 15:15

    Hello @Boutik,

    The issue should be fixed now.
    Please try to install templates now.

    Best regards,
    Jack Richardson.

    Avatar: Boutik
    Boutik
    Participant
    September 8, 2015 at 15:46

    Thanks a lot for the very rapid answer.

    Just one problem, I select the Minimalist revolution slider in the page option of the “Minimal PAGE” and I also try with the revolution slider visual composer option, but the slider doesn´t appear, do you khow why?

    thanks.

    Avatar: loftopia
    loftopia
    Participant
    September 8, 2015 at 16:20

    Having this problem as well – can you take a look for me? Trying to install the “Skate” One Pager landing page demo content into the child theme. Thanks

    Please, contact administrator
    for this information.
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