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Unable to install HANDTOOLS - by 3ejoueur

This topic has 6 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

  • Avatar: 3ejoueur
    3ejoueur
    Participant
    September 2, 2015 at 19:51

    Hi,

    I am having the same issue as post https://www.8theme.com/topic/demo-content-wont-install-designs-does-look-confused/

    I am trying to install that demo and when i click install it spin say theme updated but nothing happen.

    Could you please help ?

    Please, contact administrator
    for this information.
    #84124 Copied Theme version: http://gmd.3ejoueur.com/ WooCommerce version: 2.4
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 2, 2015 at 21:01

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #84139 Copied
    Avatar: 3ejoueur
    3ejoueur
    Participant
    September 3, 2015 at 14:33

    Here are the info for the ftp.

    Please, contact administrator
    for this information.
    #84374 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 3, 2015 at 14:37

    Hello,

    We’ve fixed this issue. Please check it now.

    Regards,
    Robert Hall.

    #84378 Copied
    Avatar: 3ejoueur
    3ejoueur
    Participant
    September 3, 2015 at 14:46

    yes thank you !

    #84382 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2015 at 16:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #84402 Copied
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