Woopress ess_grid.json file - by Fab - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: Fab
    Fab
    Participant
    September 2, 2015 at 08:50

    Hello,
    I miss the ess_grid.json file. I can not find it in the XML file, you can send it to me by email ? Thank you in advance !

    11 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2015 at 11:48

    Hello,

    Ess_grid.json file is included in “XML files” folder for only some templates that use it, for example “cosmetics” template, check this folder.
    You can import default grids in Essential Grid > Import/Export, click “Import Full Demo Data” button.

    Regards,
    Eva Kemp.

    Avatar: Fab
    Fab
    Participant
    September 2, 2015 at 16:04

    Thanks for the information !
    Another thing, I installed the demo watches, and I only have 3 pages:
    Home Watches, sample Page, Wishlist and no product content
    Is this normal?
    Regards,

    F@b

    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2015 at 16:41

    Hello,

    Have you installed Woocommerce plugin?
    Products won’t be shown if you don’t have this plugin.

    Regards,
    Eva Kemp.

    Avatar: Fab
    Fab
    Participant
    September 2, 2015 at 16:53

    Yes the plugin is installed
    Regards

    F@b

    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2015 at 17:00

    Hello,

    Please provide us with wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Fab
    Fab
    Participant
    September 2, 2015 at 17:30

    ok, thanks !

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 12:43

    Hello,

    Please give us FTP credentials as well.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Fab
    Fab
    Participant
    September 3, 2015 at 12:53

    Hello,

    Ok for the FTP credentials
    Thank you.
    Regars,

    F@b

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2015 at 15:57

    Hello,

    Please ask your hosting provider to increase value for post_max_size function and then try to install demo content in Theme Options > Import/Export > Install base demo content.

    Regards,
    Eva Kemp.

    Avatar: Fab
    Fab
    Participant
    September 4, 2015 at 08:35

    Hello,
    ok, what is the value of post_max_size function necessary?
    Thanks,
    Regards

    Fab

    Avatar: Eva
    Eva Kemp
    Support staff
    September 4, 2015 at 10:03

    Hello,

    Please set it to 40M.

    Regards,
    Eva Kemp.

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