Forum Replies Created

Viewing 30 posts - 11,371 through 11,400 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 11:27

    Hello,

    Please update the theme to the latest version.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 11:26

    Hello,

    I’ve unchecked “Hard Crop” option in Woocommerce > Settings > Products > Display. Please remove the code in custom.css file:

    img.hide-image {
        height: 250px;
    }

    and check products images after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 11:07

    Hello,

    Please show us screenshots of the pages where you see different addresses and specify what address should be shown.
    Also provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 11:01

    Hello,

    “Our offers” block shows up-sell products. How to set up them you can read here:
    http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/
    Go to Theme Options > Single Product Page and select “Sidebar” in “Location of upsell products” field.

    You can add image code in Text widget and place it in Single product page Sidebar area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 10:31

    Hello,

    We’ll fix the issue with Visual Composer in the next theme update.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 10:28

    Hello,

    I added this code wp_enqueue_script('googleapis'); in theme-functions.php file and it fixed the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 10:27

    Hello,

    As I see portfolio projects are shown fine.
    Please clarify what templates you’re talking about.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 10:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 10:24

    Hello,

    The problem was caused by Really Simple Captcha plugin. I’ve renamed its folder to “really-simple-captcha_old” in /wp-content/plugins directory. Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 10:20

    Hello,

    Create a new page and use “Woo Order Tracking Form” element in Visual Composer editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 10:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 10:03

    Hello,

    Please set it to 40M.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 09:50

    Hello,

    If you remove Product Filter widget from “Shop Sidebar” area in Appearance > Widgets, you’ll see sidebar is shown on search results pages. Try to use Woocommerce default widgets instead of this plugin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 09:47

    Hello,

    I’ve added this code in child style.css:

    .products-grid .product-title {
        height: 3.2em;
    }

    Please check products now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 09:17

    Hello,

    You can find all css code in original style.css file. But if it were css issue we’d see it as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 08:49

    Hello,

    I’ve commented the code in style.css file:

    .rev_slider_wrapper .tparrows {
      background-image: none;
      width: 45px;
      height: 45px;
      background-color: transparent;
      border-radius: 100%;
      border: 2px solid #fff;
      text-align: center;
      font-size: 0;
      font-style: normal;
      text-indent: 0;
      opacity: 0;
      -webkit-transition: all 0.3s ease-in-out;
      -moz-transition: all 0.3s ease-in-out;
      -ms-transition: all 0.3s ease-in-out;
      -o-transition: all 0.3s ease-in-out;
      transition: all 0.3s ease-in-out;
    }
    .rev_slider_wrapper .tparrows:before {
      font-family: FontAwesome;
      font-size: 30px;
      position: absolute;
      color: #fff;
      line-height: 41px;
      display: block;
      width: 100%;
      height: 100%;
      -webkit-transition: all 0.2s ease-in-out;
      -moz-transition: all 0.2s ease-in-out;
      -ms-transition: all 0.2s ease-in-out;
      -o-transition: all 0.2s ease-in-out;
      transition: all 0.2s ease-in-out;
    }
    .rev_slider_wrapper .tparrows:hover {
      background-color: #fff !important;
      opacity: 1;
    }
    .rev_slider_wrapper .tparrows:hover:before {
      color: #252525 !important;
    }
    .rev_slider_wrapper .tparrows.tp-leftarrow.default {
      left: -40px !important;
      top: 50% !important;
    }
    .rev_slider_wrapper .tparrows.tp-leftarrow.default:before {
      content: "\f104";
      left: -1px;
    }
    .rev_slider_wrapper .tparrows.tp-rightarrow.default {
      right: -40px !important;
      top: 50% !important;
    }
    .rev_slider_wrapper .tparrows.tp-rightarrow.default:before {
      content: "\f105";
      right: -1px;
    }
    .rev_slider_wrapper:hover .tparrows {
      opacity: 1;
    }
    .rev_slider_wrapper:hover .tp-leftarrow.default {
      left: 40px !important;
    }
    .rev_slider_wrapper:hover .tp-rightarrow.default {
      right: 40px !important;
    }
    .rev_slider_wrapper .tp-bullets .bullet {
      height: 17px !important;
      background-image: url(images/sprite/icons.png) !important;
      background-position: -245px -127px !important;
    }
    .rev_slider_wrapper .tp-bullets .bullet.selected {
      background-position: -245px -142px !important;
    }

    Please check slider now.

    It will be fixed in the next theme update.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 08:44

    Hello,

    You can add font in Punch Fonts section in wp-admin panel. Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 08:41

    Hello,

    Seems there is incompatibility of woocommerce-payu-latam plugin with Visual Composer because response.php page doesn’t see Visual Composer classes. Please compare:
    http://pix.toile-libre.org/upload/original/1441352301.png
    http://pix.toile-libre.org/upload/original/1441352364.png

    Sorry, but we don’t provide support for 3rd-party plugins.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 08:25

    Hello,

    Unfortunately there is no such possibility. Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 08:24

    Hello,

    You forgot to write FTP password. Please send it as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 08:22

    Hello,

    I’ve reuploaded “woocommerce” folder in wp-content/themes/classico directory. Please check product pages now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 4, 2015 at 08:08

    Hello,

    Please provide us with FTP credentials in Private Content of this topic.
    Also create a back up of your site files and database and we’ll start update process.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 19:35

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 19:34

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 19:32

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 19:21

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 19:17

    Hello @johntheone,

    At this link http://revolution.themepunch.com/free-slider-exchange/ you can download demo templates and import them in slider settings.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 19:08

    Hello,

    I’ve deleted the file variable.php in the directory wp-content/themes/idstore/woocommerce/single-product/add-to-cart. Please check variable products now.

    To remove SKU number I’ve added this code in custom.css:

    div.product_meta span {
        display: none !important;
    }

    Clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 18:53

    Hello,

    The issue has been fixed.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 3, 2015 at 18:49

    Hello,

    Ok, we’re closing the topic. If there any questions you can always create a new one.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 11,371 through 11,400 (of 31,382 total)
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