Forum Replies Created

Viewing 30 posts - 31,321 through 31,350 (of 31,366 total)
1 2 3 … 1,044 1,045 1,046
  • Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2014 at 15:04

    Hello,

    Seems some plugin creates the problem. Please try to disable the plugins one by one to find which one causes the issue.

    Regards,
    Eva Kemp.

    #1526 Copied In reply to: wordpress 3.9 problem
    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2014 at 13:23

    Hello,

    You need to add the following code to custom.css file:

    @media(min-width:980px) and (max-width:1199px){
 .header5 .logo, .header6 .logo, .header1 .logo, .header7 .logo {
  position: relative;
  left: 325px;
 }
}

@media(min-width:1200px){
 .header5 .logo, .header6 .logo, .header1 .logo, .header7 .logo {
   position: relative;
   left: 330px;
   float:left !important;
 }
}

    Please try this and reply back if the problem persists.

    Regards,
    Eva Kemp.

    #1493 Copied In reply to: Center logo
    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2014 at 12:23

    Also please provide us with the credentials to wp-admin panel.
    Thank you.

    #1483 Copied In reply to: wordpress 3.9 problem
    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2014 at 11:56

    Hello,

    You’ve been already replied on this issue in other topic https://www.8theme.com/forums/topic/problems-with-categories-and-permalink-settings/
    Please check.

    Regards,
    Eva Kemp.

    #1477 Copied In reply to: Size images
    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2014 at 11:53

    Hello,

    1. When you create a new category and want it to be displayed as a separate one, you should choose “None” in Parent tab. So you need edit the subcategories and select “None” next to the Parent tab and not the category name.
    Also some categories may not be shown because products aren’t added there.

    2. To fix the issue with permalinks you should make the following changes in wp-admin panel > Settings > Permalinks:
    – Under common settings select “Post Name”;
    – Within the Option Menu put this in the box Product category base – /shop (or the name of your products page, e.g. /productos);
    And save the changes.

    Regards,
    Eva Kemp.

    #1476 Copied In reply to: Problems with Categories and Permalink settings
    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2014 at 11:36

    Hello,

    There may be a bug in the theme after update to WP 3.9. You may try to fix it editing the file blanco/code/functions.php , find wp_enqueue_script('masonry', get_template_directory_uri().'/js/jquery.masonry.min.js'); (line 47) and replace by
    wp_enqueue_script('et_masonry', get_template_directory_uri().'/js/jquery.masonry.min.js');

    If the issue still persists, provide us with the admin panel and FTP access in Private Content.

    Regards,
    Eva Kemp.

    #1474 Copied In reply to: wordpress 3.9 problem
    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2014 at 09:58

    Hello,

    We’ve fixed the bug on the checkout page.
    Please check if everything is fine now. Let us know if more help is needed.

    Regards,
    Eva Kemp.

    #1471 Copied In reply to: Password requested twice in Checkout
    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2014 at 09:26

    Hello,

    Please provide us with the site and login details to admin panel to check the issue. You can write the information in Private Content.

    Regards,
    Eva Kemp.

    #1467 Copied In reply to: shortcode for slider not working
    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2014 at 06:54

    Thank you for the feedback.
    Don’t hesitate to contact us if you need any further assistance.

    Regards,
    Eva Kemp.

    #1445 Copied In reply to: Two problems with the template
    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2014 at 06:48

    Hello,

    You can send it in Private Content.

    Regards,
    Eva Kemp

    #1444 Copied In reply to: Button problem on single products page
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 19:45

    Hello,

    Could you please provide us with the site and admin panel credentials to check the issue on our side?

    Regards,
    Eva Kemp.

    #1427 Copied In reply to: Accordion shortcode
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 19:18

    You are always welcome.

    Regards,
    Eva Kemp.

    #1425 Copied In reply to: Disable product cat img on cat-page
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 19:15

    Hello,

    I’ve made some changes to Permalinks in admin panel > Settings. Please check if the categories are displayed correctly.
    Let us know if there is something else we can help you with.

    Regards,
    Eva Kemp.

    #1423 Copied In reply to: Two problems with the template
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 19:05

    Hello,

    If you want to change the title “Shopping Cart” at the top right corner, you have to edit woo.php file, which you can find in admin panel > Appearance > Editor and replace Shopping Cart with Basket.
    Change text of Shopping Cart

    Regards,
    Eva Kemp.

    #1422 Copied In reply to: Menu different colour for diffent categories?
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 17:47

    Hello,

    Please provide us with the site and login details to admin panel to investigate the issue, and the information you filled in.

    Regards,
    Eva Kemp.

    #1417 Copied In reply to: Button problem on single products page
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 17:41

    You are welcome.

    #1415 Copied In reply to: filtering by price
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 16:05

    Hello,

    You can remove the image by adding the following code into custom.css file:
    .cat-banner { display: none; }

    Make sure you’ve created custom.css or renamed default.custom.css to custom.css in the directory wp-content/themes/idstore and turned it on in admin panel > Theme Options > Custom CSS > On.

    Regards,
    Eva Kemp

    #1405 Copied In reply to: Disable product cat img on cat-page
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 15:47

    Hello,

    Unfortunately we can’t reproduce the issue with logo on our side. Could you please provide us with the site and admin panel credentials? Also please attach a screenshot of how the logo is displayed on your device.

    To make the menu sidebar the full width you need to change styles for media inquiry in custom.css.
    Here is the example of the code:
    @media (max-width: 479px) {.mobile-nav {width: 100%;}}

    How to create custom.css file you can find here .

    Regards,
    Eva Kemp

    #1404 Copied In reply to: Edit responsive Desgin header
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 14:54

    Hello,

    You can create the same blocks using Visual Composer. On this picture you can see how this should be done:
    How to create blocks

    If you have difficulties with it, provide us with the login details to admin panel and we’ll assist you further.

    Regards,
    Eva Kemp.

    #1392 Copied In reply to: Simple Blocking help
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 14:30

    Hello,

    Please provide us with FTP access, purchase code and we’ll try to update the theme. Don’t forget to create a backup before.
    Have you made any changes directly in the theme files? If yes, they will be lost after update.

    Regards,
    Eva Kemp.

    #1389 Copied In reply to: Left sidebar missing after theme update
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 13:57

    Hello,

    We are sorry that you are experiencing such problems after WP update. Our developers are working on this issue and it will be fixed in the soonest updates. Now I can advise you to restore your sites from the backup if you have made it before the WP update.

    Regards,
    Eva Kemp

    #1385 Copied In reply to: WordPress 3.9 update problem
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 13:32

    Hello,

    Could you please provide us with the site and login details to admin panel and FTP?
    Also please watch this video how to create footer.

    Regards

    #1382 Copied In reply to: Demo Footer
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 12:51

    Thank you for your reply.
    Unfortunately we can’t reproduce the issue with logo on our side. Could you please provide us with the site and admin panel credentials?

    You can change border color in custom.css, just add the following code and write the color you need:
    .main-nav .double-border, .main-nav {
    border-top: red;
    border-bottom: red;
    }

    How to create custom.css file you can watch here

    Regards

    #1376 Copied In reply to: Logo mobile device
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 12:18

    Hello,

    1. You might have put wrong url for facebook and twitter boxes. You should insert https://twitter.com/8theme, for example, not #https://twitter.com/8theme.
    2. Unfortunately there is no such feature to make different colors for different categories. You just can change the color of active button hover. To do this go to admin panel > Blanco Theme Settings > Color Scheme.
    3. A down arrow will appear by default when there is submenu, but this is possible only for the second and further levels, not for the 1st one.

    Regards

    #1375 Copied In reply to: Menu different colour for diffent categories?
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 11:21

    Hello,

    You should add the following code into custom.css:
    .product-slider .carousel { height: 251px; }
    Change the height value to desired one.

    Regards

    #1369 Copied In reply to: Custom Product Slider Height
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2014 at 10:31

    Thank you for the screenshot.
    Could you please provide us with FTP and admin panel credentials to check if we are able to resolve this issue?

    Regards

    #1364 Copied In reply to: Parallax & Slider Issue
    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 16:58

    Hello,

    Please read the Legenda documentaion https://www.8theme.com/demo/docs/legenda/index.html#!/legenda_theme_options > Legenda Theme Options > Responsive

    Regards

    #1342 Copied In reply to: Logo mobile device
    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 16:40

    You are welcome.
    You can remove the image adding the following code to custom.css:
    .grid_content.no-sidebar .cat-banner { display: none; }
    Let us know if this doesn’t help and we’ll check ourselves.

    Regards

    #1341 Copied In reply to: Change header color in Dark color scheme
    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 16:35

    Have you tried to upload wider image for a single product page?
    I’ve made some changes to Permalinks settings in admin panel and now categories are displaying correctly. Please check.

    Regards

    #1340 Copied In reply to: Size images
    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 16:04

    You are welcome.
    Regards

    #1338 Copied In reply to: Blogs featured images with a gallery in the post
  • 1 2 3 … 1,044 1,045 1,046
    Viewing 31,350 results - 31,321 through 31,350 (of 31,366 total)
Viewing 30 posts - 31,321 through 31,350 (of 31,366 total)
1 2 3 … 1,044 1,045 1,046

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