Hello,
Thank you for the login details, but unfortunately I’m unable to log in to wp-admin panel with the provided credentials. Please check if they are correct.
Regards,
Eva Kemp.
Hello,
Thank you for the login details, but unfortunately I’m unable to log in to wp-admin panel with the provided credentials. Please check if they are correct.
Regards,
Eva Kemp.
Hello Marius,
Sorry for a long delay.
Please clarify what links you want to change. You can modify color settings in Theme Options > Color Scheme. But if there are no the options you need, then you should make changes by hands in custom.css. Create this file or rename “default.custom.css” to “custom.css” in the theme directory and enable it in Theme Options > Custom CSS > On.
If you have more questions feel free to contact us.
Regards,
Eva Kemp.
Thank you for the details. I’ve checked your feed and it’s valid: http://validator.w3.org/check?uri=http%3A%2F%2Fwww.lindamendible.com%2Ffeed&charset=%28detect+automatically%29&doctype=Inline&group=0&user-agent=W3C_Validator%2F1.3+http%3A%2F%2Fvalidator.w3.org%2Fservices
There is nothing wrong with the theme. Please contact the bloglovin support team regarding this problem. Sorry.
Regards,
Eva Kemp.
Hello,
Could you please provide us with the credentials to admin panel in Private Content? Also please show us a screenshot to see where the pictures aren’t displayed.
Regards,
Eva Kemp.
Hello,
Thank you for your feedback.
You can read in our documentation how to change footer: https://www.8theme.com/demo/docs/legenda/index.html#!/footer > Footer > First Footer row.
If you have some difficulties feel free to contact us.
Regards,
Eva Kemp.
Hello,
The link http://thefancytrunk.com/product/orange-dress/ displays a “coming soon” page, which is created by a plugin. Try to disable it. Also please try to disable your plugins one by one to check what causes the button issue.
Regards,
Eva Kemp.
Hello,
Please provide us with the credentials to admin panel and FTP in Private Content.
Regards,
Eva Kemp.
Hello,
Thank you for your feedback.
Best regards,
Eva Kemp.
Hello,
Have you updated the old theme or installed a clean new theme? If it says “Update Options” then you have already installed demo content and you can just update your theme options (colors, header, footer, typography).
If you still need help, please provide us with the access to admin panel and FTP in Private Content.
Regards,
Eva Kemp.
Thank you for the reply.
You are welcome.
Regards,
Eva Kemp.
Hello,
We have taken into account your suggestion and probably it will be implemented in one of our next updates.
Regards,
Eva Kemp.
Hello @LindaMendible,
I’ve checked your site and images are showing for me.
Please note we provide support only to the issues that are strictly related with our themes.
Regards,
Eva Kemp.
Hello,
Are you experiencing such problem with the default theme?
Also as the google maps widget is a separate plugin, you may contact its author regarding this issue.
We provide support only to the issues that are strictly referred to our themes.
Regards,
Eva Kemp.
Hello,
Unfortunately there is no such feature for sorting by default in our theme. If you wish you can add filters to sidebar using widgets .
To remove the banner (advertising space) you need log into admin panel > Theme Options > Shop > find “Product Page Banner” field and click on the basket icon “Remove Media”.
All other things you can do only by additional customization. If you have the needed skills you may do it yourself, create child theme and custom.css file before making any changes. To create “custom.css” you can use(rename) the file “default.custom.css” which is located in theme directory and enable it in admin panel > Theme Options > Custom CSS > On.
Unfortunately additional customization is not our scope of support.
Regards,
Eva Kemp.
Hello,
Thank you for the reply. We’re glad the issue has been fixed now.
Don’t hesitate to contact us if you need more help.
Regards,
Eva Kemp.
Hello,
To make the shortcodes work in our theme, you need to insert prefix “etheme_” before shortcode words. For example: [etheme_products ids=”101, 45”] will display the products on your post or a page.
Regards,
Eva Kemp.
Hello,
Please provide us with the credentials to admin panel and FTP in Private Content.
Regards,
Eva Kemp.
Hello,
We bring our apologies for this terrible inconvenience! We are planning to relese our update within next week and you can be sure it will fix your problem. But we understand that it can be urgent for you, so you may fix this issue now, manually.
Edit file idstore/code/options.php , find if($doshortcode){ (line 5) and replace by if($doshortcode && is_string(ot_get_option( $key,$setting ))){
Edit file idstore/code/functions.php , find wp_enqueue_script('masonry', get_template_directory_uri().'/js/jquery.masonry.min.js',array(),false,true); (line 84) and replace by
wp_enqueue_script('get_masonry', get_template_directory_uri().'/js/jquery.masonry.min.js',array(),false,true);
Regards,
Eva Kemp.
Hello,
You’ve been replied on this issue at the other topic https://www.8theme.com/forums/topic/button-problem-on-single-products-page/
Regards,
Eva Kemp.
Hello,
1. As I see ceiling tiles is showing as product page:

2. Please check if the button is working with the default theme.
Regards,
Eva Kemp.
Hello,
I’ve made the changes to Permalinks and now I’m able to open Product categories just fine. Please check the categories links from your side.
Regards,
Eva Kemp.
Hello,
Please follow the instructions on the documentation page https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation > Demo Data Installation.
If you still have issues, please provide us with the login details to admin panel in Private Content.
Regards,
Eva Kemp.
Hello,
We bring our apologies for this terrible inconvenience! We are planning to release our update within next week and you can be sure it will fix your problem. But we understand that it can be urgent for you, so you may fix this issue now, manually.
Edit file theleader/framework/options.php , find if($doshortcode){ (line 5) and replace by if($doshortcode && is_string(ot_get_option( $key,$setting ))){
Edit file theleader/framework/theme-functions.php , find wp_enqueue_script('masonry', get_template_directory_uri().'/js/jquery.masonry.min.js',array(),false,true); (line 50) and replace by
wp_enqueue_script('et_masonry', get_template_directory_uri().'/js/jquery.masonry.min.js',array(),false,true);
Regards,
Eva Kemp.
As I see you’ve updated WP to 3.9 version.
There may be a bug in the theme after update. You may try to fix it editing the file blanco/code/functions.php , find wp_enqueue_script('masonry', get_template_directory_uri().'/js/jquery.masonry.min.js'); (line 47) and replace by
wp_enqueue_script('et_masonry', get_template_directory_uri().'/js/jquery.masonry.min.js');
If the issue still persists, provide us with the FTP access in Private Content.
Regards,
Eva Kemp.
Thank you for your reply.
You are always welcome.
Best regards,
Eva Kemp.
Hello,
You need edit the Home Page in your admin panel > Pages.

Regards,
Eva Kemp.
Thank you for the login details.
Also please give us the site name and describe what information have you filled and where the button needs to be set.
Regards,
Eva Kemp.
You can achieve this by editing the product category in admin panel > Products > Categories. Choose to edit the category “Collars” and add a banner for “Category Header”.
Regards,
Eva Kemp.
Hello,
Please provide us with the site and login details to admin panel and FTP to investigate the issue.
Regards,
Eva Kemp.
Hello,
Unfortunately there is no such feature to add a full width banner. But it can be done only if you disable sidebar.
If you have any other issues, we’ll be glad to assist you, just provide us with the admin panel credentials in Private Content.
Regards,
Eva Kemp.