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Viewing 16 posts - 31,351 through 31,366 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 14:45

    Hello,

    You need add Woocommerce Price Filter widget to Product Page sidebar. Make sure you checked “Enable Sidebar on Product Page” in Blanco Theme Settings > Product Page > Product Display Options.

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 14:09

    Hello,

    1. You can change the size of images in admin panel > Theme Options > Products Page Layout > Product Images Width and Product Images Height.
    2. Try to upload a wider image and change Product Image in admin panel > Products > Products > open the post and find Product Image block at the right bottom.
    3. Please check if the problem with categories is the same with default theme too. If no provide us with login credentials to admin panel and ftp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 13:07

    You are welcome.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 12:50

    Sorry but unfortunately we are not able to fix this issue as we are not the developers of Safari browser. As I’ve said you before Safari for Windows isn’t supported any more.
    Could you please provide us with the link where the background image isn’t displayed? For me it’s showing properly on Safari, except of the video background (and that can be caused by the non-supported version of browser).

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 12:34

    Hello,

    This is the compatibility problem with Ajax Add to cart feature. You have to disable it in admin panel > Theme Options > Single Product Page > Ajax “Add to cart” (for simple products only) > Off.

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 12:20

    Hello,

    The background image displays on Firefox and Chrome, the problem persists only on Safari for Windows. The reason is Safari for Windows is no longer supported. Try to use some other browser that is updated.

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 12:04

    Hello,

    1. I don’t see such problem from my side. Do you have the same issue in another browser?
    2. You need disable Nice Scroll in admin panel > Theme Options > General > Nice Scroll > Off.
    3. ReadyShipper is a third-party software that we don’t support. You’d better contact their support team to resolve your problem.

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 11:19

    Hello,

    Unfortunately, columns sizes for Teaser (posts) Grid are set for a page without sidebar. So, if you want to use this element of Visual Composer, you should disable sidebar for that page.

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 10:34

    Hello,

    Try to add the following code to custom.css:
    .header-type-variant4 .header-area { background: #FFFFFF !important; }
    Also make sure you turned on custom.css in admin panel > Theme Options > Custom CSS.
    If the issue persists provide us with login details to admin panel in Private Content.

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 10:12

    Hello,

    Unfortunately there is no such feature by default. If you have the appropriate skills you can customize theme files. If you have some difficulties we’ll be able to assist you, but this service isn’t for free.
    Let us know if you agree to pay for the additional customization.

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 08:12

    Hello,

    As I see the sidebar with filters is showing on the shop page and the option to turn on/off sidebar is present in Theme Options > Product Page Layout > Sidebar.
    Your problem was caused by the reason you didn’t replace the files when updating the old theme, but installed a new version as a new theme and left the old version. That’s why all widgets were removed from sidebars. Next time please watch the video tutorial how to update the theme:

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 07:44

    Hello,

    Please read the Legenda documentation https://www.8theme.com/demo/docs/legenda/index.html#!/newsletters > Newsletters.
    If there are any difficulties provide us with the login credentials to admin panel for further assistance.

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 07:43

    Hello,
    Here are the answers to your questions:
    1. Go to Theme Options > Single Product Page > Show product name > “Off”
    2. There is no option to disable tags on single product page. You can hide it by adding following code in custom.css
    .single-product-page .product-info .tagged_as {display: none;}
    Watch this video tutorial how to create and enable custom.css https://www.youtube.com/watch?v=Qok2zRedRMY
    3. Add the following code into custom.css:
    .product .sku_wrapper { display: none !important; }
    4. Edit custom.css:
    .single-product-page .posted_in { display: none; }
    5. In custom.css add the lines below:
    .single-product-page .product-info h4 { display: none; }
    6. You can rename the tab by editing functions.php file and following the instruction http://docs.woothemes.com/document/editing-product-data-tabs/
    7. Also you can remove the tab as described in this documentation http://docs.woothemes.com/document/editing-product-data-tabs/

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 07:38

    Hello,

    Unfortunately, columns sizes for Teaser (posts) Grid are set for a page without sidebar. So, if you want to use this element of Visual Composer, you should disable sidebar for that page.

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 07:29

    Hello,

    This can be fixed by editing styles css.You should create custom.css file or rename default.custom.css to custom.css in the theme folder and enable it in the admin panel > Legenda Theme Options > Custom CSS > On.
    You can change the width of the logo in custom.css, edit the following block and set the desired value:
    .header-type-3 .logo-with-menu { width: 300px;}
    .header-type-3 .main-nav .menu {width: 870px;}

    Regards

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2014 at 07:20

    Hello,

    To fix this issue you should disable sliders for post images. Go to admin panel > Theme Options > Blog Layout tab and set “Enable Sliders for posts images” to “Off”. Don’t forget to save the changes.

    Regards

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Viewing 16 posts - 31,351 through 31,366 (of 31,366 total)
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