Hello,

1) Issue with the image gallery caused by WooLentor plugin. Once I disabled https://prnt.sc/1rmok32 gallery is ok.

2) I don’t see problem with the Single product builder https://gyazo.com/c2f9d614bd415ba4efca4fde2b2f57fa and single product pages works ok https://prnt.sc/1rmos9t .

Regards

Hello,

Sorry but I don’t see where you provided any FTP or SFTP information. Could you, please, repeat that? We heed host, username, and password.

Regards

Hello,

You can export pages using default WP exporter: Tools > Export > pages. But keep in mind that images used on these pages won’t be exported.
Also, you can use third-party plugins, for example, WP All Export plugin.

Regards

Hello,

1) XStore AMP plugin has AMP shop sidebar area https://prnt.sc/1rmgcj4 You can check it here to test https://xstore.8theme.com/demos/2/organic01/shop/?amp=1
2) It depends on what shortcodes do you plan to use. Do you want to use WooCommerce default shortcodes or some custom shortcode?

Regards

Hello,

Take my apologies for the delay in answering.
I have disabled zoom option and enabled it again, saved settings and zoom works fine https://gyazo.com/ab5d40995632252dd88514ccc61d3150

Regards

Hello,

1)

it would be nice and very practical to have a search engine that there is one you can add to the cart. plugin look at this.

Do you want to have option to show a quick view of the product and add to cart while you searching? https://prnt.sc/1rm91l1 We don’t have such option. So, it’s possible to implement either using that plugin and replace our search with the plugin search or by additional customization (using paid service https://wpkraken.io/?ref=8theme because we are unable to provide support for customizations under our Support Policy). Or submit a feature request https://www.8theme.com/taskboard/ and if your feature takes a number of votes from other customers then our developers will be able to implement that.

2)

It is also necessary for the user to have to add several addresses if in case he is making the purchase to several relatives or friends and if he simply wants to donate them, he has the option if he is registered to have the addresses saved and that he only choose where he wants the address.

There is no such option in our theme. Use the additional plugin to implement that, for example, https://wordpress.org/plugins/themehigh-multiple-addresses/

3)

It would also be nice if the floating cart can be seen in mobile mode and that the user in the floating cart can add or delete a product or continue adding more quantities and it would be good if the savings were reflected in it, for example, there are products that have a value normal and the discount value then that at the end of the floating cart tells you you are saving X amount.

There is the only off-canvas type of cart in our theme https://prnt.sc/1rm9o6v and you can choose this type of mini-cart in Theme Options > Header builder > Cart > Off-canvas. You’ll be able to enable q-ty for the cart items there. We don’t have the option to show the discount amount in the cart. You can only enable Sale label with the percentage discount https://prnt.sc/1rma0fj for the products in the Theme Options > WooCommerce > Shop Elements > Sale & Out of stock > Show Sale Percentage

4)

Support I have a separate question, you can develop a module for the dispatch part

Additional customization is not included in our support. If you need help with additional customization you can submit a customization request to the WPKraken team here https://wpkraken.io/?ref=8theme

Regards

Hello,

Do you have any third-party plugins enabled in your Dashboard? Try to disable them all before the demo content import. Or provide us with a link to your site and we’ll try to import demo content by ourselves.

Regards

Hello,

Take our apologies for the delay in answering.
1) Could you, please, tell us when do you get 403 error and on what page?
2) This version uses Multiple headers https://youtu.be/BpeXfzNwkOc
So, either edit the home page header or remove it if you don’t need a separate header for the home page https://prnt.sc/1rm5s6t

Regards

Hello,

Take our apologies for the delay in answering.
1) “Remove Query Strings From Theme Static Resources” option helps to avoid using of the old cached files. So, if you enable this option you need to clear the plugin cache, CDN cache + browser cache to apply changes you did in ThemeOptions or using the Elementor plugin. If you can’t clear all these caches then keep the option disabled.

2) Bold weight of your body font is not loaded. So, add the below code to child theme style.css to load that
@import url('https://fonts.googleapis.com/css2?family=Cairo:wght@700&display=swap');

3)

Considering this, may we request that you kindly ask the theme support to provide you with the exact links to the files they are referring to so that we can download them via the ‘wget’ command and see if they will be obtained through proxied IPs, please?

Did you provide them the screenshot that we sent you before? https://prnt.sc/1r3neo9

Regards

Hello,

This type of field https://prnt.sc/1rlxwgi has some glitch with translation. We are trying to recode this field to fix the problem but with no luck at this moment. So, I was able to change the text for the mobile panel item using only custom code that I added to your child theme functions.php.
Check now, please.

Regards

Hello,

Go to Theme Options > Header > Breadcrumbs tyle and clear the option to leave it empty https://prnt.sc/1rlmpvn Save changes and check the breadcrumbs after that.

Regards

Hello,

Sorry, but we can’t connect to your FTP using this password https://prnt.sc/1rl1esi
Make a double check of the password.

Regards

Hello,

Email updated.

Regards

Hello,

We have sent you the archive with the PSDs to your registration email.

Regards

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Reards