Forum Replies Created

Viewing 30 posts - 5,431 through 5,460 (of 30,337 total)
1 2 3 … 181 182 183 … 1,010 1,011 1,012
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 12:26

    Hello,

    Replace the prvious code with this one 

    .content-product .price, .product-content .price { 
    color: #702082;
    font-weight: 600;
}
.template-container .cart ins .amount, .template-container .price ins .amount, .template-container .product-price ins .amount {
    color: red;
}

    Regards

    #301873 Copied In reply to: change the pricing color in the child theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 12:17

    Hello,

    Thank you for using our theme!
    Read this post about site speed https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    Disable unnecessary third-party plugins, install and use cache plugin, optimize images.
    Also, you can find optimization settings of our theme in Theme Options > Speed Optimization. Enable Lazy loading for the images there.
    For the home page I would recommend you enable Lazy loading for the Products elements.

    Contact your hosting provider about the Memory limit issue. We can do nothing with that. So, your hosting provider will be able to increase the memory limit and check which plugin uses all your memory.

    Regards

    #301871 Copied In reply to: Out of memory
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 12:10

    Hello,

    You are welcome.

    Regards

    #301870 Copied In reply to: Shipping time (in days) per product
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 12:08

    Hello,

    I checked the product and it’s ok for me https://gyazo.com/06aa5349ab4404678b209fa38a84d22e
    What browser do you use? Could you, please, provide video of the issue from your side?

    Regards

    #301869 Copied In reply to: Sticky Sections Scroll not Smooth
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 12:06

    Hello,

    It’s because option of the Elementor plugin that you enabled https://prnt.sc/1rpax63 it caused js errors on the page https://prnt.sc/1rpb097. I have set Default there and sidebar is ok.

    Regards

    #301868 Copied In reply to: Widgets magically disappeared
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 12:03

    Hello,

    Provide us with WP Dashboard and FTP access to your site. We’ll check and help you.

    Regards

    #301867 Copied In reply to: Error in the log files
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 12:00

    Hello,

    We can’t connect to your FTP https://prnt.sc/1rp9x18
    Provide correct access, please, to proceed.

    Regards

    #301865 Copied In reply to: xstore non carica pagina personalizzazione (tema che uso Marseille03)
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 11:54

    Hello,

    Nope, you can’t use these shortcodes. Read more about AMP version and it’s limits https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

    Regards

    #301863 Copied In reply to: Xstore AMP Plugin – Shortcode and shop filter
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 11:52

    Hello,

    It looks that your server blocks ajax request https://prnt.sc/1rp9f62
    Could you, please, contact your hosting provider and ask to check this error? What errors do you have in the server error log?

    Regards

    #301862 Copied In reply to: page server error 403 forbidden
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 11:38

    Hello,

    Could you, please, provide us with WP Dashboard access to your site? We’ll try to help you.

    Regards

    #301857 Copied In reply to: Question about arrow on sliders
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 11:35

    Hello,

    You are welcome.
    Links mentioned on the screenshot http://prntscr.com/1r3neo9

    Regards

    #301854 Copied In reply to: reduce threads and DOM
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 11:31

    Hello,

    First of all, we would recommend you to check the list of plugins that you use and disable plugins that you don’t really use. For example, do you use 360 products on your site? Then don’t keep the Smart product viewer plugin enabled etc.

    “delete unused CSS” option could remove even necessary styles, besides it’s Beta version of the option. So, if it causes issues on your site then it would be better to disbale that.

    Update theme to latest version. We made a number of speed improvements in 8.x version of our theme.

    Optimize images of your site, https://tinypng.com/ is a great tool for that (this service also has plugin for these purposes).

    Enable Lazy loading for the images in the Theme Options > Speed optimization > Images loading type.

    What problem and with which script do you have?

    Regards

    #301853 Copied In reply to: compatibility with Wp rocket/low score Google speed test
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 11:21

    Hello,

    Thank you for using our theme.
    1) Go to Theme Options > WooCommerce > Shop > Product page layout > Product Added Notification Type > Open off-cnvas/dropdown content.
    2)

    how I can put any upsells or discounts for 2 or 3 pieces of the chosen product always inside the cart

    Could you, please, explain in more detail? Maybe provide screenshot for better understanding.

    Regards

    #301852 Copied In reply to: How to open the shopping cart automatically?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 10:56

    Hello,

    Everything should be ok. I don’t see issue anymore while testing your site after our fix https://gyazo.com/17f0c45044f1ba43dcc7dce57cc92e25
    So, make sure that you cleared the browser cache before testing.

    Regards

    #301851 Copied In reply to: Link to reviews, if located after the product description
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 10:54

    Hello,

    1) I have tried to reupload images to the main slider and banner. Saved settings and it’s ok.
    2) Because you set headings color to white https://prnt.sc/1rp2k62
    3) Fixed. Check now.
    4) Don’t see the problem with the add to cart https://prnt.sc/1rp3mkb What product are you trying to add and get the issue.

    Regards

    #301850 Copied In reply to: amp dark – white
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 10:46

    Hello,

    I have made test payment and it’s ok https://prnt.sc/1rp33eb
    Could you tell me what products did you try to buy? What options did you check on the checkout(payment methods, delivery address)?

    Because we can’t fix the issue if we don’t see that.

    Regards

    #301848 Copied In reply to: Issue with payment page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 10, 2021 at 07:24

    Hello,

    Add the custom class for the custom headings that you want to align center
    https://prnt.sc/1rom12v
    Check page now.

    Regards

    #301836 Copied In reply to: Translation Text Position and Alignment
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 18:46

    Hello,

    You are welcome.

    Regards

    #301820 Copied In reply to: Looking for more icons for my store
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 18:45

    Hello,

    Go to Theme Options > Speed optimization > disable “Remove Query Strings From Theme Static Resources” option. Clear cache and check the page after that.

    Regards

    #301819 Copied In reply to: duplicate page error
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 18:43

    Hello,

    You are welcome.

    Regards

    #301818 Copied In reply to: Check out issue after installing Local Pick Plus
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 18:41

    Hello,

    1) We don’t have access to options and pages with the user you gave us https://prnt.sc/1rmtrqc
    Please, change user permissions.
    2) What is the FTP password?

    Regards

    #301817 Copied In reply to: Elementor Not Working after Update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 18:38

    Hello,

    Yes, that’s it, you disabled column with the slider https://prnt.sc/1rmtlfi

    Regards

    #301815 Copied In reply to: slider issu
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 18:33

    Hello,

    We can’t recommend any plugin because we don’t know what features do you need and we are theme developers, not plugin developers. Anyway, you should not have any issues with the booking plugins no matter which one you choose. If you face any compatibility problems just contact us and we’ll do our best to help you.

    Regards

    #301814 Copied In reply to: plugin booking
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 18:28

    Hello,

    Glad to hear that. Wish you good sales.

    Regards

    #301813 Copied In reply to: Single Product Page frozen and not updating
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 18:02

    Hello,

    Check the spam folder https://prnt.sc/1rmqgx2 If you still don’t have it we’ll send you again.
    We have only Figma project for the niche-market02. Sent to the same email.

    Regards

    #301811 Copied In reply to: psd for this demo
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 17:47

    Hello,

    I see. Ok but would you be so kind to send us an admin pass again because the previous one does not work for me, unfortunately.

    Regards

    #301809 Copied In reply to: DIfferent banners on desktop and mobile
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 17:43

    Hello,

    You use child theme, so child theme theme-mods should be added to string translator and translated https://prnt.sc/1rmovq4 Check now.

    Regards

    #301807 Copied In reply to: TRANSLATION NOT WORKING FOR ACCOUNT ELEMENT IN MENU
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 17:33

    Hello,

    1) Issue with the image gallery caused by WooLentor plugin. Once I disabled https://prnt.sc/1rmok32 gallery is ok.

    2) I don’t see problem with the Single product builder https://gyazo.com/c2f9d614bd415ba4efca4fde2b2f57fa and single product pages works ok https://prnt.sc/1rmos9t .

    Regards

    #301804 Copied In reply to: Single Product Page frozen and not updating
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 16:19

    Hello,

    Check the slider with the images again.

    Regards

    #301798 Copied In reply to: Questions related to sliders on homepage
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2021 at 15:57

    Hello,

    Sorry but I don’t see where you provided any FTP or SFTP information. Could you, please, repeat that? We heed host, username, and password.

    Regards

    #301795 Copied In reply to: Elementor Theme Builder error
  • 1 2 3 … 181 182 183 … 1,010 1,011 1,012
    Viewing 5,460 results - 5,431 through 5,460 (of 30,337 total)
Viewing 30 posts - 5,431 through 5,460 (of 30,337 total)
1 2 3 … 181 182 183 … 1,010 1,011 1,012

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