Website is loading very slow, what is problem?Site URL: hidden Theme version: 8.0.5 WooCommerce version: 5.6.0
I’ve checked your site and it is not slow, at first sight. However, I would recommend you to follow this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
https://tools.pingdom.com/#5ee1e7f1a8400000 – https://gyazo.com/b4bf5c7f1ed863c3b4944721193f86a5 – https://kinsta.com/blog/make-fewer-http-requests/ Page size 9.1 MB is very large, you need to optimize images, for example – https://gyazo.com/2313826ab6984ccbd113dcc5c6985ae9
Zoom magnifier not working on my product page ,
when we hover over the product image nothing happen
You are using an additional plugin that causes the problem. That plugin changes img tag to picture, once you disable that plugin or a particular option of it, all should be fine. Check your plugins, please.
Below website and above having same plugin installed ,
but below website not having the issue
On one site we can see the next errors in the browser console, but there are no errors on the second site – https://gyazo.com/ece0be73c8ea76c5dc83dcc5cb53b6ea
Please do the next on site with the problem:
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then.
In this case, provide temporary wp-admin and FTP access to both sites, so we can check it more deeply.
Please find credential,
What about FTP access?
Before providing them, check one more thing: Edit page using Elementor page builder > go to Site settings > Lightbox > Image Lightbox > disable http://i.prntscr.com/LaTcdLASTPqlWt-6ejim-w.png Then clear cache and check the zoom.
Yes ,It is on and I cleared cache but nothing work.
Why you need ftp as I already provided wp admin cedential
We need to enable wp debug mode and do some changes/tests in files to troubleshoot the problem.
I will be able to sent the problem to our developers, once get FTP access. Contact your hosting provider if you don’t know what FTP is.
Waiting for your reply.
Can I trust completely ,there will be no breach in security?
1/ Error from the browser console was fixed.
2/ https://prnt.sc/1re6ztx – contact your hosting provider and ask to increase this value.
3/Thanks for FTP access. What is path to the theme folder?
4/ As we can see, WPBakery and Elementor plugins are activated on your site. We would recommend you to disable one of them, because using 2 editors to edit same content will cause a mess. Every plugin loads own styles and scripts, it slows down site a bit.
1. For theme folder : 1.Go to Clickandbuilds 2.click on CopperLuxuryEn 3.Go to wp-content
2 I deactivate the wpbakery page builder
But still it is not working
Take my apologies for the delay in answering.
I have disabled zoom option and enabled it again, saved settings and zoom works fine https://gyazo.com/ab5d40995632252dd88514ccc61d3150
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.