Link to reviews, if located after the product description

This topic has 9 replies, 3 voices, and was last updated 2 years, 7 months ago ago by ogonekSD

  • Avatar: ogonekSD
    ogonekSD
    Participant
    September 8, 2021 at 13:16

    If the reviews slider is on Reviews Position
    (Controls the position of the reviews tab) on “Next to Tabs” then the link leads to the tabs, and not to the heading 5 REVIEWS ON …
    if the description of the product is long, then before the reviews you need to scroll through this text, which is not convenient for the buyer. Is this how it is configured?

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 8, 2021 at 13:19

    Hello,

    What is the FTP password? We need to connect to your FTP to check the issue in more detail.

    Regards

    Avatar: ogonekSD
    ogonekSD
    Participant
    September 8, 2021 at 16:17

    in private content

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 8, 2021 at 17:53

    Hello,

    Sorry, but we can’t connect to your FTP using this password https://prnt.sc/1rl1esi
    Make a double check of the password.

    Regards

    Avatar: ogonekSD
    ogonekSD
    Participant
    September 8, 2021 at 18:14

    new username and password

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 15:33

    Please clear CDN cache and check then

    Regards

    Avatar: ogonekSD
    ogonekSD
    Participant
    September 9, 2021 at 15:40

    Nothing changed. The link leads to the product tabs, and not to the title with the beginning of the reviews. That is, to start reading reviews, you need to scroll through the entire product description.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 10, 2021 at 10:56

    Hello,

    Everything should be ok. I don’t see issue anymore while testing your site after our fix https://gyazo.com/17f0c45044f1ba43dcc7dce57cc92e25
    So, make sure that you cleared the browser cache before testing.

    Regards

    Avatar: ogonekSD
    ogonekSD
    Participant
    September 10, 2021 at 11:52

    Thanks. Everything works.

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘Link to reviews, if located after the product description’' has been successfully resolved, and the topic is now closed for further responses

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