Mobile Panel does not translate - by Cesare Mich

This topic has 18 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

  • Avatar: Cesare Mich
    Cesare Mich
    Participant
    June 5, 2021 at 11:25

    Hi, i already read all the post about the translate of the mobile panel and I did it, i searched in string translation with WPML and i did it but not all the voices of the mobile panel are translate in ENG.

    Can you help me with this?

    Please, contact administrator
    for this information.
    17 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2021 at 12:07

    Hello,

    Please check credentials – https://gyazo.com/d0bb35edf17fff953e71c381cd5d3bbb

    Regards

    Avatar: Cesare Mich
    Cesare Mich
    Participant
    June 5, 2021 at 12:21

    Here’s the credentials, i tested them and they works

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2021 at 13:40

    Thanks for the reply. Provide FTP access also.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Cesare Mich
    Cesare Mich
    Participant
    June 8, 2021 at 15:28

    Actually we have disabled de mobile panel because we had to go online with our website, but we still need the translation

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 9, 2021 at 17:48

    Hello,

    You provided access to empty FTP directory https://gyazo.com/6470214c81665d803ff248867965e787
    Please, provide us with access to your WP installation.

    Regards

    Avatar: Cesare Mich
    Cesare Mich
    Participant
    June 11, 2021 at 10:42

    Sorry try now

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 11, 2021 at 19:58

    Hello,

    Thank you. I have passed your issue to our developers. They will be able to start from Monday. I’ll inform you once they fix the problem.

    Regards

    Avatar: Cesare Mich
    Cesare Mich
    Participant
    June 24, 2021 at 16:43

    Any news?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 06:57

    Hello,

    Sorry for the delay in answering. We need a bit more time to give you a solid reply. Our technicians will continue to work on this question after the weekend. Please be patient.

    Regards

    Avatar: Cesare Mich
    Cesare Mich
    Participant
    September 7, 2021 at 16:47

    Hi,

    I updated the theme but we still have the same problem, i can’t translate the mobile panel with wpml.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 9, 2021 at 12:07

    Hello,

    This type of field https://prnt.sc/1rlxwgi has some glitch with translation. We are trying to recode this field to fix the problem but with no luck at this moment. So, I was able to change the text for the mobile panel item using only custom code that I added to your child theme functions.php.
    Check now, please.

    Regards

    Avatar: Cesare Mich
    Cesare Mich
    Participant
    October 20, 2021 at 15:08

    It works but I can’t use custom icon, it doesn’t appears

    I tried with long url and short url but nothing

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 20, 2021 at 15:48

    Hello,

    What custom icon do you want to use there? Do you want to change icon for both languages or for the only one?
    Provide us with WP Dashboard and FTP access to your site to help you.

    Regards

    Avatar: Cesare Mich
    Cesare Mich
    Participant
    October 25, 2021 at 13:15

    The Icon will be the same in both languages and will be like this:

    https://danslesrues.eu/sept2021/wp-content/uploads/2021/06/CUORE-ARANCIO.png

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 26, 2021 at 15:13

    Hello,

    For which mobile panel item do you want to apply this icon? You have 3 items there.

    Regards

    Avatar: Cesare Mich
    Cesare Mich
    Participant
    October 28, 2021 at 07:44

    I Just want to know how to Do It, its the same

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 29, 2021 at 12:07

    Hello,

    You need to add the image id instead of the link,
    For example
    "icon_custom" =>"5688",
    Or provide us with FTP access to check and help you.
    Also, clear the CDN cache because we updated theme to the latest version and some CSS and JS files are cached probably.

    Regards

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