Xstore mobile amp home products not displaying correctly

This topic has 4 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: WEB081
    WEB081
    Participant
    August 25, 2021 at 22:41

    xstore mobile amp home products are not displaying properly as they should. here is a screenshot https://prnt.sc/1qiky8l so empty space shows that some products are not displaying correctly. here is ur demo ibit.ly/RaKh, displaying or showing all products correctly.. please help me fix my

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2021 at 07:33

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check how it works then.
    If the problem is independent of plugins, provide temporary FTP access also.

    Regards

    Avatar: WEB081
    WEB081
    Participant
    September 8, 2021 at 08:42

    1. the problem is not resolved yet, I was thinking after some time it will be resolved it was not. there is still gab btw products as i have send in screenshot

    2. I am having a fresh issue with the amp mobile version, the search menu is showing all products out of stock here is the screenshot.. https://prnt.sc/1rjxaod and another https://prnt.sc/1rjxkpf please help me resolve it quickly bcos customers are complaining already

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 9, 2021 at 14:52

    Hello,

    1) Check the products slider now.
    2) Check the search results now.

    Regards

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