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Elementor Not Working after Update - by Soheily

This topic has 13 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

Soheily

Participant

September 8, 2021 at 02:46

Elementor(Version 3.4.3
) is not working after 8.0.6 update.
https://prnt.sc/1rj5xj5

#301592 Copied Theme version: 8.0.6

12 Answers

Olga Barlow

Support staff

September 8, 2021 at 13:53

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Reards

#301646 Copied

Soheily

Participant

September 9, 2021 at 04:07

here

Please contact administrator
for this information.

#301697 Copied

Soheily

Participant

September 9, 2021 at 04:41

01.and please kindly fix my Fake Sale Popup Exit time Ticket also.

#301699 Copied

Olga Barlow

Support staff

September 9, 2021 at 18:41

Hello,

1) We don’t have access to options and pages with the user you gave us https://prnt.sc/1rmtrqc
Please, change user permissions.
2) What is the FTP password?

Regards

#301817 Copied

Soheily

Participant

September 11, 2021 at 01:36

Check Now please.

Please contact administrator
for this information.

#301933 Copied

Rose Tyler

Support staff

September 11, 2021 at 08:07

Hello,

Thanks for the reply. Our technicians will return to work after the weekend. Please be patient and do not change access

Regards

#301950 Copied

Soheily

Participant

September 15, 2021 at 17:42

No Anyone Respond yet.can i know how many days you need more?

#302398 Copied

Olga Barlow

Support staff

September 16, 2021 at 14:57

Hello,

1) I see that Page editing is available using Elementor https://prnt.sc/1sfre57
So, what exactly does not work from your side?

2) What’s wrong with the Fake Sale Popup time? Explain in more detail, please.

Regards

Regards

#302472 Copied

Soheily

Participant

September 16, 2021 at 17:50

Dear,

01. No Still i have that error https://paste.pics/DW6GB and working small time and see again and again.

02.i want to show 5sec and repeat after every 60 Sec.

#302480 Copied

Olga Barlow

Support staff

September 17, 2021 at 12:41

Hello,

1. We tried to edit page, change elements, and never faces the mentioned issue. Check the server error logs. Do you have any errors there? Try to edit page using another browser. Do you have the same issue?

2. Ok, then set 65 secs in the popup settings.

Regards

#302561 Copied

Soheily

Participant

September 18, 2021 at 01:09

Dear,
I Got the issue from Using Ajax Category Tab Widget. Before its include site is very slow and i got that previous Issue in Elementor but after remove that widget now is back to normal.please check it. Thank you

#302631 Copied

Olga Barlow

Support staff

September 20, 2021 at 12:40

Hello,

Are you talking about Ajax product tabs element? Because there is no Ajax Category Tab element.

Regards

#302814 Copied
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