Reduce threads and DOM - by Maher alshaheri

This topic has 20 replies, 4 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 1, 2021 at 14:47
    19 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2021 at 15:00

    Hello,

    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 1, 2021 at 15:25

    hi support
    i sent the user and pass in private msg
    please check it

    Please contact administrator
    for this information.
    Avatar: John Holden
    John Holden
    Support staff
    September 1, 2021 at 17:39

    Hello

    it is probably looks that some 3rd party plugin create a conflict Kindly deactivate 3rd party plugin one by one and check your website .

    John Holden

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2021 at 08:35

    Hello Maher alshaheri,

    We’ve checked your site. You need to contact your hosting provider with your request you posted here, and ask for help from their side with this also – https://gyazo.com/06519c00697237171844a5b8adecaba7
    Read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/
    Edit your page and Product elements and enable Lazy loading for the Product elements. It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header.

    Regards

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 2, 2021 at 10:38

    hi again

    i reinstall a new WordPress with only plugin from your theme but the site speed still slow and Dom size is big plz check it

    Please contact administrator
    for this information.
    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 2, 2021 at 11:15

    hi support
    webhosting confirm the issue is from ur side
    https://prnt.sc/1r10ls4

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2021 at 12:28

    Hello,

    We can’t log in to your new site, but while testing we see the next things that are independent of the theme – https://gyazo.com/2afbf1f5a7aa66e48744c80e285d9c3d https://gyazo.com/e547e35573bfda3bcb7a525e22fda9e8
    Have you read articles about DOM? Every additional element on the page increases the DOM structure. To reduce it remove the elements, there is no other way, unfortunately (for example limit the number of products in the slider, or remove some elements etc).
    If you are not satisfied with the theme speed we could only give you a refund.

    Regards

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 2, 2021 at 15:17

    Hi rose
    It is not a redund issue what i just want is help me solve my website slow condetions well is u r the support u can gide me to make it better i insall wo fastest cache and made some optimazatiplon from the built in optemezation in xstore the gared become 90 in desktop but still the same for mobile now can u plz gaide me to optimaze mobile speed

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2021 at 07:55

    Hello,

    We’ve changed some settings and results are better now – https://prnt.sc/1r3n0ia https://gtmetrix.com/reports/soqkorea.com/zwakbvaA/
    Google Pagespeed (and now GTmetrix) always scores with 10-50 points mobile performance for 99% of websites built with WordPress. We suggest you test the site on real devices and you will see that there are no real performance problems.
    And a question to your hosting provider, why your files http://prntscr.com/1r3neo9 do not come from CDN?

    Regards

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 6, 2021 at 17:57

    sorry for the late answer
    well great thank you for the setting u change the performance is really getting up
    but i’v notice 2 things
    1- is when enable remove Query Strings From Theme Static Resources the theme return to default setting green color
    after enable
    https://prnt.sc/1reovmx
    after disable
    https://prnt.sc/1reoyl7
    2-the fond in pergraghe before pubished show bold
    https://prnt.sc/1rep2jf
    but after published there is no bold
    https://prnt.sc/1rep6zx

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 6, 2021 at 18:54

    i sent the requested question to hosting

    Please contact administrator
    for this information.
    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 6, 2021 at 19:39

    support replay

    Please contact administrator
    for this information.
    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 7, 2021 at 13:49

    dear support
    i sent 2 msg yesterday and i would be happy if u could answer me

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 7, 2021 at 19:00

    hello support

    please if u see my messages replay to me

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 8, 2021 at 13:56

    hi support
    i am waiting for your answer

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 9, 2021 at 12:38

    Hello,

    Take our apologies for the delay in answering.
    1) “Remove Query Strings From Theme Static Resources” option helps to avoid using of the old cached files. So, if you enable this option you need to clear the plugin cache, CDN cache + browser cache to apply changes you did in ThemeOptions or using the Elementor plugin. If you can’t clear all these caches then keep the option disabled.

    2) Bold weight of your body font is not loaded. So, add the below code to child theme style.css to load that
    @import url('https://fonts.googleapis.com/css2?family=Cairo:wght@700&display=swap');

    3)

    Considering this, may we request that you kindly ask the theme support to provide you with the exact links to the files they are referring to so that we can download them via the ‘wget’ command and see if they will be obtained through proxied IPs, please?

    Did you provide them the screenshot that we sent you before? https://prnt.sc/1r3neo9

    Regards

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 9, 2021 at 16:11

    hi support

    3- yes I provide the host support with the screenshot from ur and they just ask me to ask you to provide the exact links so the can obtain it

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    September 9, 2021 at 17:08

    hi support and thank you very much for ur kind and support
    location of child theme style.css please bellow screen is correct
    https://prnt.sc/1rmn1fi
    https://prnt.sc/1rmn4yc
    i add the code bellow as provided
    thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 10, 2021 at 11:35

    Hello,

    You are welcome.
    Links mentioned on the screenshot http://prntscr.com/1r3neo9

    Regards

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