Hello,
The portfolio index section isn’t using the updated links/translations, though.
Could you please clarify your query?
Regards,
Eva Kemp.
Hello,
The portfolio index section isn’t using the updated links/translations, though.
Could you please clarify your query?
Regards,
Eva Kemp.
Hello,
1. Did you translate the theme as described in the documentation https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate ?
“Return and exchanges” tab can be translated in Theme Options > Single Product Page > Custom Tab title
2. To translate “Sale” icon you need edit the image wp-content/themes/legenda/images/label-sale.png with some image editor.
3. You can change slider transition editing a slide:
http://storage2.static.itmages.com/i/15/0713/h_1436803038_4237999_74fc156b4e.png
4. Please clarify what images you’re talking about. Please show us a screenshot and provide the direct page link.
5. Also show a screenshot of the issue with images on single product page.
Regards,
Eva Kemp.
Hello,
We can’t access your site and connect via FTP.
Are there any restrictions on a server?
Please check .htaccess file or there are any plugins that block access to your site.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
We also need FTP credentials (FTP host, FTP username, FTP password).
If you don’t know where to find them ask your host.
Regards,
Eva Kemp.
Hello,
Please update the theme, WordPress to the latest versions and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
Regards,
Eva Kemp.
Hello,
Do you need to show Google Ads on all pages or just on single product pages?
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file to fix the footer issue:
html {
overflow: hidden;
}
How to create custom.css you can watch in this tutorial.
Regards,
Eva Kemp.
Hello,
Do https links work with default WordPress theme (Twenty Fifteen for example)?
Please check it.
Provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
I tried to submit a message and it was sent successfully:
http://storage2.static.itmages.com/i/15/0713/h_1436798352_6689988_ad74fa7522.png
Did you check Spam folder in your email account for the emails?
Regards,
Eva Kemp.
Hello,
You need use Products element in Visual Composer editor.
Please try it.
Regards,
Eva Kemp.
Hello,
Menu is responsive by default in our theme. Please provide us with your site link and clarify your issue with more details.
Thank you.
Regards,
Eva Kemp.
Hello,
You need update the theme and then update translation files clicking “from source” button when you edit via poedit. Then translate needed text.
Regards,
Eva Kemp.
Hello,
Please take our apologies but we don’t provide support for 3rd-party plugins and can’t guarantee full compatibility of them with our theme.
Regards,
Eva Kemp.
Hello,
Add this code in custom.css:
#lang_sel_list ul {
border-top: none !important;
}
Regards,
Eva Kemp.
Hello,
We tried to install demo content manually via Tools > Import, but unfortunately got this error:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes).
Are you unable to move your hosting account to higher plan?
Such values that are currently set on a server don’t allow to install base demo data.
Other clients that use Woopress theme are able to change post_max_size and upload_max_filesize and install theme data successfully.
So if you can please change your hosting plan to higher one.
Thank you.
Regards,
Eva Kemp.
Hello,
Please ask your host to increase memory_limit value to 128M. After that check the Checkout page.
Regards,
Eva Kemp.
Hello,
We’re glad you’ve found the solution.
Have a nice day!
Regards,
Eva Kemp.
Hello,
Could you please show a screenshot of the issue?
What text are you talking about?
Regards,
Eva Kemp.
Hello,
Could you please clarify your query?
What exactly you want to modify in the header?
Regards,
Eva Kemp.
Hello,
Sidebar is a part of the content where product image and product information are displayed. So related products are shown after the whole content (if your sidebar is too long so the content has such height because sidebar is included into the product content).
You can add less items to sidebar on single product page or disable it and show only on Shop page.
Regards,
Eva Kemp.
Hello,
Unfortunately it can’t be done the way you want as menu items can be increased or decreased and positions will be changed.
Regards,
Eva Kemp.
Hello,
As I see “Home kids” template is installed in your pages.
Have you resolved the issue?
Regards,
Eva Kemp.
Hello @atombomb007,
As I see your Visual Composer plugin is activated. Is this issue resolved?
Regards,
Eva Kemp.
Hello,
You have low values for the functions post_max_size, upload_max_filesize and memory_limit. So please ask your host to increase them (post_max_size, upload_max_filesize to 30M, memory_limit to 96M). After that we’ll help you to install the theme data.
Regards,
Eva Kemp.
Hello,
Did you try this plugin https://wordpress.org/plugins/term-management-tools/ ?
Unfortunately bulk editing is default WordPress option and it can’t be used the way you want.
Please take our apologies.
Regards,
Eva Kemp.
Hello,
You should select “Without Sidebar” for “Sidebar Position” field in the “Page Layout” box when editing home page in Pages section of wp-admin panel.
To add social icons you need add shortcode [share] in “Place in header top bar” area in Appearance > Widgets.
Did you translate .po file of the theme as described in the documentation:
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate ?
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Did you edited original theme files?
We recommend you to update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Please add !important to the code lines:
.products-tabs .tab-title:after {
width: 3px !important;
height: 15px !important;
top: 2px !important;
right: -18px !important;
}
Regards,
Eva Kemp.