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Topic: All Theme images and media gallery images broken. display as thumbnail icon only

hcooper@zensoftware.com

Participant

July 13, 2015 11:40 am

I just upgraded to Word Press ver 4.2.2 and Legenda 2.8
All Theme images and media gallery images broke and now only display as thumbnail icons only. The problem happens no matter what browser I use (Chrome, Firefox, and IE)

I tried disabling all of the plugins but that didn’t help.
Please log into the site a take a look. I provided my login info in the private section.

Thanks
Harlan
Site URL: hidden
Theme version: Legenda 2.8

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Eva Kemp

Support staff

July 13, 2015 4:39 pm

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

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hcooper@zensoftware.com

Participant

July 14, 2015 12:12 am

I put the FTP info into the Private section.

Thanks, I am so glad you are helping to resolve this.
Harlan

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Jack Richardson

Support staff

July 14, 2015 11:54 am
Hello,

The problem is caused by the code added in your .htaccess file:

RewriteCond %{HTTP_REFERER} !^$ RewriteCond %{HTTP_REFERER} !^http://mycustomvape.zensoftware.com/.*$ [NC] RewriteCond %{HTTP_REFERER} !^http://mycustomvape.zensoftware.com$ [NC] RewriteCond %{HTTP_REFERER} !^http://vaporbubbler.zensoftware.com/.*$ [NC] RewriteCond %{HTTP_REFERER} !^http://vaporbubbler.zensoftware.com$ [NC] RewriteCond %{HTTP_REFERER} !^http://www.mycustomvape.zensoftware.com/.*$ [NC] RewriteCond %{HTTP_REFERER} !^http://www.mycustomvape.zensoftware.com$ [NC] RewriteCond %{HTTP_REFERER} !^http://www.vaporbubbler.zensoftware.com/.*$ [NC] RewriteCond %{HTTP_REFERER} !^http://www.vaporbubbler.zensoftware.com$ [NC] RewriteCond %{HTTP_REFERER} !^http://www.zensoftware.com/.*$ [NC] RewriteCond %{HTTP_REFERER} !^http://www.zensoftware.com$ [NC] RewriteCond %{HTTP_REFERER} !^http://zensoftware.com/.*$ [NC] RewriteCond %{HTTP_REFERER} !^http://zensoftware.com$ [NC] RewriteRule .*\.(jpg|jpeg|gif|png|bmp)$ - [F,NC]

Remove it and the images will show.

Best regards,
Jack Richardson.
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hcooper@zensoftware.com

Participant

July 15, 2015 12:46 am

That fixed it! Thank you so much Jack.
How would those entries have gotten in there? Could the last WordPress or Legenda upgrade put the entries in the .htaccess file, or maybe a plugin?

Thank you again. Your themes are fantastic and your support is top notch.

Harlan

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Jack Richardson

Support staff

July 15, 2015 9:37 am

Hello,

You’re welcome.
Seems you enabled hot link protection in your cpanel and that rule was added to .htaccess file. You should ask your hosting provider about it.

Best regards,
Jack Richardson.

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