All Theme images and media gallery images broken. display as thumbnail icon only

5 replies3 participantsUpdated by Jack Richardson

  • Avatar: hcooper@zensoftware.com
    hcooper@zensoftware.com
    Participant

    I just upgraded to Word Press ver 4.2.2 and Legenda 2.8
    All Theme images and media gallery images broke and now only display as thumbnail icons only. The problem happens no matter what browser I use (Chrome, Firefox, and IE)

    I tried disabling all of the plugins but that didn’t help.
    Please log into the site a take a look. I provided my login info in the private section.

    Thanks
    Harlan

    Please, contact administrator
    for this information.
    #74810 Copied Theme version: Legenda 2.8

    5 Answers

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #74897 Copied
    Avatar: hcooper@zensoftware.com
    hcooper@zensoftware.com
    Participant

    I put the FTP info into the Private section.

    Thanks, I am so glad you are helping to resolve this.
    Harlan

    Please, contact administrator
    for this information.
    #75001 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The problem is caused by the code added in your .htaccess file:

    RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^http://mycustomvape.zensoftware.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://mycustomvape.zensoftware.com$      [NC]
RewriteCond %{HTTP_REFERER} !^http://vaporbubbler.zensoftware.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://vaporbubbler.zensoftware.com$      [NC]
RewriteCond %{HTTP_REFERER} !^http://www.mycustomvape.zensoftware.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://www.mycustomvape.zensoftware.com$      [NC]
RewriteCond %{HTTP_REFERER} !^http://www.vaporbubbler.zensoftware.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://www.vaporbubbler.zensoftware.com$      [NC]
RewriteCond %{HTTP_REFERER} !^http://www.zensoftware.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://www.zensoftware.com$      [NC]
RewriteCond %{HTTP_REFERER} !^http://zensoftware.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://zensoftware.com$      [NC]
RewriteRule .*\.(jpg|jpeg|gif|png|bmp)$ - [F,NC]

    Remove it and the images will show.

    Best regards,
    Jack Richardson.

    #75081 Copied
    Avatar: hcooper@zensoftware.com
    hcooper@zensoftware.com
    Participant

    That fixed it! Thank you so much Jack.
    How would those entries have gotten in there? Could the last WordPress or Legenda upgrade put the entries in the .htaccess file, or maybe a plugin?

    Thank you again. Your themes are fantastic and your support is top notch.

    Harlan

    #75262 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.
    Seems you enabled hot link protection in your cpanel and that rule was added to .htaccess file. You should ask your hosting provider about it.

    Best regards,
    Jack Richardson.

    #75313 Copied

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