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WPBakery Visual Composer Cannot be Activated

This topic has 9 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Stan Russell

radenfelix

Participant

July 12, 2015 at 17:58

Hi devs,

I just updated my theme, and stumbled upon fatal error on my WPBakery Visual Composer plugin. Here is what I received:
Fatal error: Cannot redeclare hex2rgb() (previously declared in …/public_html/wp-content/themes/woopress/framework/theme-functions.php:4990) in …/public_html/wp-content/plugins/js_composer/include/helpers/helpers.php on line 1169

I went through the support forum, and seems like it needs to be activated manually by support team.

So, please help me activate the plugin using the credentials I provide on private content.

Thanks!!

Please, contact administrator
for this information.

#74716 Copied Theme version: Woopress WooCommerce version: 2.2

8 Answers

atombomb007

Participant

July 13, 2015 at 04:23

Even I’m facing the same issue!

#74728 Copied

Stan Russell

Participant

July 13, 2015 at 09:45

Hello radenfelix,

we have successfully activated plugin for you. Please check your site.

Hello atombomb007,

please provide us with admin credentials for your site in private content and we will fix this Visual Composer’s error for you.

Regards,
Stan Russell.

#74771 Copied

atombomb007

Participant

July 13, 2015 at 10:00

Hello Stan,

Please check the private content for wp-admin and ftp details.

I’ve also made separate threads for the issues (essential grid, visual composer, and mem exhausted) faced by me:
https://www.8theme.com/topic/visual-composer-and-essential-grid-not-working/
https://www.8theme.com/topic/memory-exhausted-unable-to-add-pages-via-visual-composer/

I’m current using a different sample theme as the theme that i purchased from you was not working.
Requesting you to kindly upload and install the woopress theme using the login details.

Thank you!

Please, contact administrator
for this information.

#74776 Copied Theme version: 2.2 WooCommerce version: 2.3.13

Eva Kemp

Support staff

July 13, 2015 at 11:04

Hello @atombomb007,

WP admin panel credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#74798 Copied

atombomb007

Participant

July 13, 2015 at 11:07

Sorry for that. PFA correct details.

Please, contact administrator
for this information.

#74800 Copied

Eva Kemp

Support staff

July 13, 2015 at 13:50

Hello @atombomb007,

As I see your Visual Composer plugin is activated. Is this issue resolved?

Regards,
Eva Kemp.

#74836 Copied

radenfelix

Participant

July 13, 2015 at 15:42

Hello Stan,

Thanks for the support! It’s resolved now. But I am wondering if it’s just for this update, or we need to ask your help to activate the plugin every time we update it? Because I found it a bit of a hassle for me, personally.

Cheers,
Felix

#74880 Copied

Stan Russell

Participant

July 13, 2015 at 16:16

Hello radenfelix,

we are always happy to be helpful! This problem will be fixed in next Visual Composer’s release.

Regards,
Stan Russell.

#74889 Copied
Tagged: activation, persuasive, themes, visual composer, woocommerce, wordpress, wpbakery
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