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TABS IN ROYAL THEME - by 375estudio - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

375estudio

Participant

July 9, 2015 at 11:22

Hi I hace a problem, i have updated Roayal the and now all the tabs doesn´t show the content. Some help?

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7 Answers

Robert Hall

Support staff

July 9, 2015 at 11:59

Hello,

Please provide us with link to page where the issue persist.
Also provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

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375estudio

Participant

July 9, 2015 at 18:10

Hi

I send the credentials

Please, contact administrator
for this information.

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Jack Richardson

Support staff

July 10, 2015 at 11:32

Hello,

Sorry but we can’t log in to your WP Dashboard because there is the error:
“Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 1966080 bytes)…”
You need contact your hosting provider support and ask them to increase memory_limit value.

Best regards,
Jack Richardson.

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375estudio

Participant

July 10, 2015 at 12:00

Hi Jack, it´s done. Please check it now.

Thank you.

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Jack Richardson

Support staff

July 11, 2015 at 07:21

Hello,

You’re using old plugins versions. You need update them. Download the latest plugins versions here https://www.8theme.com/download-plugins/ and overwrite plugins folders via FTP in wp-content/plugins directory.

Best regards,
Jack Richardson.

#74619 Copied

375estudio

Participant

July 13, 2015 at 10:16

Thank you

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Eva Kemp

Support staff

July 13, 2015 at 13:35

Hello,

You’re welcome.

Regards,
Eva Kemp.

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