Andrew Mitchell

Hello, DarkModeLab,

Thank you for providing access. We have already resolved this issue and installed the appropriate demo version for you.

Best regards,
The 8Theme Team

Hello, Gprx,

As far as we can see, the icon is functioning correctly. However, it was not displayed because its size was set to 1 pixel. We have now corrected this issue.

Best regards,
8Theme Team

Hello Greg,

Based on your description, this issue does not appear to be directly related to the WooCommerce currency settings or XStore functionality. The currency position (before or after the amount) in WooCommerce is applied only when values are formatted using native WooCommerce functions such as wc_price().

In this case, the YITH Points and Rewards plugin outputs the points value independently and most likely does not use the standard WooCommerce price formatting. This is why the Rand symbol (R) appears after the amount instead of before it.

To confirm this, we recommend performing the following checks:
1. Temporarily switch to the default WooCommerce single product layout (disable the XStore Single Product Builder) and verify whether the issue persists.
2. Switch to a default theme (e.g., Storefront) to see if the output changes.
3. Inspect the HTML output of the points value. If the currency symbol is hardcoded or appended manually, it confirms that the formatting is controlled by the YITH plugin.

If the issue persists across different themes, it indicates that the output originates from the YITH plugin rather than the theme.

As a workaround, this can be adjusted through a small customization, for example, by using a filter or string replacement to reposition the currency symbol:

add_filter('yith_ywpar_points_currency_format', function($formatted){
    return preg_replace('/(\d+)\s?R/', 'R $1', $formatted);
});

Alternatively, it may be necessary to override the YITH template responsible for rendering the points value, depending on how the plugin structures its output.

At the theme level, there is no control over this specific output since it does not use WooCommerce price formatting functions.

If needed, we recommend contacting the YITH plugin support team to check whether they provide a filter or setting for adjusting the currency position in their points display.

Best regards,
8Theme Team

Hello, yunqu,
Thank you for providing access. We have resolved this issue; please check it.
Best regards,
The 8Theme Team

Hello @Arnost,

Please create a separate topic and provide us with access to your website (admin panel and FTP) there.

Best regards,
8Theme Team

Hello, Visenco,

In this case, you need to create a separate product for each color and set up size variations for each of these products.

Best regards,
8Theme Team

Thank you for providing access. We have resolved this issue by making changes to the following file:
wp-content/plugins/et-core-plugin/app/models/widgets/brands-filter.php

These changes will also be included in the next theme update.

Additionally, we have added the following custom code to the functions.php file of your child theme:

add_filter( 'etheme_widget_product_brands_cache', '__return_false');

Best regards,
8Theme Team

Hello, Ramin,

Unfortunately, the access you provided leads to an empty folder on the server.

Best regards,
8Theme Team

Hello, ivan,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Doodles,

Please check if there might be an additional restriction for WordPress in the wp-config.php file.

Best regards,
8Theme Team

Since this demo version is built with Elementor, all changes should be made using the Elementor editor. Please check the attached screenshots, which show how to change the colors of the elements you mentioned. For example, the text in the header can be edited through the Elementor Header Builder, and the button in the slider can be modified in the editor of the corresponding slide.

To find out which specific slide you need to edit, please open the homepage in the editor – there you will see the slides displayed in the slider, as shown in the attached screenshots.

Best regards,
8Theme Team

Hello, Denise,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, katarasg,

If the website remains on the same domain as before, there should be no issues. Regarding the products added using the WP All Import plugin, please note that the demo content uninstaller removes only those products that were installed exclusively during the demo content installation.

Best regards,
8Theme Team

Hello, Ramin,

Thank you for the clarification and for providing access. We have made the necessary changes to fix this issue. Please check it, and note that these changes will also be included in the next theme update.

Best regards,
8Theme Team

Hello, Cuorenero Caffè,

Thank you for providing access. As far as we can see, the issue is caused by the wp-lister-amazon plugin, which generates a large number of errors (please check the attached screenshots).

At the moment, we have disabled the error display. To enable it again, please add the following code to your wp-config.php file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

Best regards,
8Theme Team