Various Issues .. theme is not upto date

This topic has 4 replies, 2 voices, and was last updated 1 week, 4 days ago ago by Andrew Mitchell

  • Avatar: Shafi
    Shafi
    Participant
    April 4, 2026 at 23:51

    I am trying to setup Woopress theme and it is having a lot of issues.

    1. Revolution Slider does not seem to update to latest version
    2. The logo even after updating does not seem to be visible
    3. Static blocks are showing the raw code rather than allowing me to use the visual composer to change
    4. The menu items do not open

    Please note that I have tried this by cleaning my cache and also using an incognito browser tab

    Content is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 5, 2026 at 11:19

    Hello, Shafi,

    Please provide us with access to your website’s FTP. This will help us identify the cause of the issues.

    Best regards,
    8Theme Team

    Avatar: Shafi
    Shafi
    Participant
    April 5, 2026 at 12:24

    Please find details attached

    Content is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 6, 2026 at 08:41

    Hello, Shafi,

    Thank you for providing access. We have updated your plugin to the latest version. The issue was caused by the cache in the admin panel, which prevented the update notification for the plugin from appearing in the WordPress updates section.

    Best regards,
    8Theme Team

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.