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  Shafi

  Participant

  April 4, 2026 at 23:51

  I am trying to setup Woopress theme and it is having a lot of issues.

  1. Revolution Slider does not seem to update to latest version
  2. The logo even after updating does not seem to be visible
  3. Static blocks are showing the raw code rather than allowing me to use the visual composer to change
  4. The menu items do not open

  Please note that I have tried this by cleaning my cache and also using an incognito browser tab

  Content is visible for topic creator and
  support staff only.

  #468314 Copied Theme version: 6.5.8 WooCommerce version: 10.6.2
  3 Answers
  

  Andrew Mitchell

  Support staff

  April 5, 2026 at 11:19

  Hello, Shafi,

  Please provide us with access to your website’s FTP. This will help us identify the cause of the issues.

  Best regards,
  8Theme Team

  #468333 Copied
  

  Shafi

  Participant

  April 5, 2026 at 12:24

  Please find details attached

  Content is visible for topic creator and
  support staff only.

  #468344 Copied
  

  Andrew Mitchell

  Support staff

  April 6, 2026 at 08:41

  Hello, Shafi,

  Thank you for providing access. We have updated your plugin to the latest version. The issue was caused by the cache in the admin panel, which prevented the update notification for the plugin from appearing in the WordPress updates section.

  Best regards,
  8Theme Team

  #468392 Copied
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