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Out of Stock atribute not showing Crossed

This topic has 6 replies, 3 voices, and was last updated 1 day, 6 hours ago ago by Ayan Rahman

Jennifer

Participant

April 8, 2026 at 16:06

Hello there,

So we have this site and we are not able to make the out of stock atribute to show crossed so people con know it is not available.
Can you guide us to achieve so.
The blue color is supposed to be out of stock, but it is now showing crossed.
https://violet-lion-685754.hostingersite.com/product/remera-alysa/

Thank you and Best regards,

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5 Answers

Andrew Mitchell

Support staff

April 8, 2026 at 17:29

Hello, Jennifer,

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

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Jennifer

Participant

April 8, 2026 at 19:09

Yes, of course.
Leaving FTP access

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support staff only.

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Ayan Rahman

Support staff

April 8, 2026 at 21:36

Hi,

We appreciate your prompt response.

Here is an example for you https://prnt.sc/M1fcv-X_Ft3R > https://prnt.sc/Nchla4Le1TpW

Warm Regards,
The 8Theme Team

#468550 Copied

Jennifer

Participant

April 15, 2026 at 20:47

Hello,

If we want to show the notification of Last 2, we cannot have the crossed variations when out of stock?

regards,

#468943 Copied

Ayan Rahman

Support staff

April 16, 2026 at 11:56

Hi,

Thank you for your question.

Could you please provide more details about the result you would like to achieve and the settings you have configured that are not working as expected? If possible, share an example of a website where this feature works in the way you need.

Best regards,
8Theme’s Team

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