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Need to re-setup website because malfunctiuoning what about the registration

This topic has 4 replies, 2 voices, and was last updated 1 week, 4 days ago ago by Andrew Mitchell

katarasg

Participant

April 6, 2026 at 10:12

i want to to delete my website and seti tup from scratch the whole installation i want to make it it in the same domain wil i have a rpoblem with the licence?i am experiencing proble with products i have upload with wp all import more specific iwhen i go to dlete the import i cant it seems stuck i can provide you password and username to fix

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3 Answers

Andrew Mitchell

Support staff

April 6, 2026 at 10:18

Hello, katarasg,

If the website remains on the same domain as before, there should be no issues. Regarding the products added using the WP All Import plugin, please note that the demo content uninstaller removes only those products that were installed exclusively during the demo content installation.

Best regards,
8Theme Team

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katarasg

Participant

April 6, 2026 at 10:58

I have uploaded around 2,000–2,500 products using WP All Import. The import appears normal, but when I try to delete them, I can’t remove them for some reason. All the products are visible, but they cannot be deleted. Could this be a theme-related issue?

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Andrew Mitchell

Support staff

April 6, 2026 at 15:19

We understand that you are experiencing difficulties deleting products that were imported using WP All Import. Generally, this issue is not related to the theme, as the theme does not control product import or deletion processes. We recommend checking the following:

1. Ensure that all imported products are correctly assigned to the “product” post type.
2. Verify that there are no plugin conflicts by temporarily deactivating other plugins except WooCommerce and WP All Import.
3. Check your WordPress user permissions to confirm that you have the rights to delete products.
4. Review your database for any locked or orphaned entries that may prevent deletion.

Best Regards,
8Theme’s Team

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