Hello,

It appears that you are using two lightboxes simultaneously, namely the lightbox from 8Theme’s theme which looks like this: https://gyazo.com/4218a2c480e6d7cb3a20a0a040274d49

and the lightbox from Elementor which looks like this: https://gyazo.com/0835b804af317a47f7155aeaf361d5cf.

When used together, it appears as seen in this image: https://gyazo.com/bc984f1aa325a22537dce44ea70785e3.

Unfortunately, it is not possible to use both of them at the same time.

To enable/disable the Lightbox for “Xstore” you can go to
Personalizza -> WooCommerce (Shop) -> Single product builder -> Gallery -> Lightbox
https://gyazo.com/0d6e8fbcda83a9e806c13879fd123e00

To enable or disable the Lightbox for Elementor, you can go to the home page and click “Edit with Elementor” and follow the instructions in the video.
https://gyazo.com/71d3dbe2b1caeb6fcbda1290194dfc9c

We have also made some modifications to the Lightbox “Xstore” and left it enabled.

Thank you for your understanding.

Best Regards,
8Theme’s Team

Hello, Krzysztof,

We have done this for you, details can be found in the private content.

Best Regards,
8Theme’s Team

Hello,

The most common cause of this issue is the use of a brand attribute with a slug. In this case, the brand filter stops working.

Please check this and replace the product attribute slug if necessary.

If this does not help, please provide admin and FTP access.

Best Regards,
8Theme’s Team

Hello,

The issue was related to the styles of the Woo-Custom-Product-Addons-Pro plugin. We have resolved it by adding a custom CSS code, namely:

.wcpa_row.wcpa_row_index_1{
	margin-top: 30px;
}
.wcpa_type_text.wcpa_label_pos_above{
	border: none;
	box-shadow:none;
}

Best regards,
8Theme’s Team

Hello, Nancy,

Unfortunately, we do not currently have an integrated “back in stock” functionality.
We have not tested the theme with any similar plugins either.
You may use the “Back In Stock Notifier for WooCommerce compatibility for single products” plugin, which is compatible with the theme.
Your only issue would be the inability to change the position of the “back in stock” block.

Best Regards,
8Theme’s Team

Hello,

We are currently experiencing an issue and would kindly request FTP access in order to resolve it.

Best Regards,
8Theme’s Team

Hello,
We suggest that you attempt to resolve this issue by using the Regenerate Thumbnails plugin, which can be found at https://wordpress.org/plugins/regenerate-thumbnails/. There is approximately a 30% chance that this will be successful. Generally, this issue is related to file overwrite/creation permissions, so without FTP access, we are unable to assist further.

Best Regards,
8Theme’s Team

Hello,
Unfortunately, in order to achieve this effect, modifications need to be made to the files of the plugin “Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro”. This is not a good practice, as the fix will be lost after the plugin is updated.

We kindly ask you to contact the plugin authors with the question why their actions cannot be disabled using the WordPress hook system. For example, the following code can be used:

remove_action(‘woocommerce_simple_add_to_cart’, array(‘CWG_Instock_Notifier_Product’,’display_in_simple_product’), 31);

add_action(‘wp’, function() {
remove_action(‘woocommerce_simple_add_to_cart’, array(‘CWG_Instock_Notifier_Product’,’display_in_simple_product’), 31);
}, 20);

We hope they will provide a way to disable (or change the order of) the hooks without having to modify their plugin code.

Best Regards,
8Theme’s Team

Dear gewoonbovenaan,

Thank you for your inquiry.

1) You added custom CSS – it will work (https://prnt.sc/PeHqH7W25Nwh). However, if there are widgets on the page, it will break the page layout (https://prnt.sc/c-74uXdywRFW). Therefore, it is better to use this code:

.archive .content-page{
padding-top: 50px !important;
}

We have added it for you.

2-3) You need to move all the widgets from the Main Sidebar to the Shop Sidebar (from https://prnt.sc/w95va8ZqbJuV to https://prnt.sc/JJWSWYDtpP1b). We have done this for you.

4) Unfortunately, this can only be done through customization in a child theme. Please provide FTP access for it.

5) To change the margins, you need to use Computed Box (https://gyazo.com/0010bca7eece79a2d352266ab24157b8). Currently, we have set the top margin value to 25. If desired, you can change it to any value (https://prnt.sc/8rOhxuFmZsN1).

6) Please provide a screenshot.

7) Fixed. Currently, the only way to align the buttons without additional customization is the option: WooCommerce (Shop)->Shop->Products style->Product Title Limit By.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

On which specific pages is this issue present? Is it on the store pages such as
https://ladykiller.nl/shop/
and
https://ladykiller.nl/bdsm/

or on the single product pages such as
https://ladykiller.nl/10-delige-luxe-bondage-set/
and
https://ladykiller.nl/affix-triple-chain-tepelklemmen-met-kettingen/

We have made the following changes:
1) Enabled the Customizer -> SEO -> SEO: “Noindex” Tag For Url’s option (https://prnt.sc/_sAEtZvYI7ig)
2) Disabled the Speed Optimization -> Disable Embeds option (https://prnt.sc/WYrff9_6t9P0).

Best Regards,
8Theme’s Team

Hello,

Below is an algorithm of steps to follow:

If you have installed the demo version, then most likely the child theme is already installed and configured (this happens automatically when the demo content is installed), and you can proceed to step 4.

If not, then start with step 1:

1) Download the child theme from the page https://www.8theme.com/downloads/ with the file name XStore Child;
2) Download the archive to the folder wp-content\themes;
3) Activate the child theme in the WordPress admin;
4) Create the following directory structure in the child theme:
xstore-child\woocommerce\myaccount\;
5) Copy the file dashboard.php from parent theme to the directory xstore-child\woocommerce\myaccount\;
6) Edit it.

Best Regards,
8Theme’s Team

Hello,
You can change this in the following file: xstore\woocommerce\myaccount\dashboard.php.

However, we do not recommend changing files in the parent theme, it is better to copy it and make the changes in the child theme.

Best Regards, 8Theme’s Team

Hello,

We kindly request that you provide the “User” for FTP credentials.
Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello Stefan,

The issue is that the post-grid scripts are not reinitializing after being loaded in the quick view. Without a working FTP access, we are unable to fix this.

Best Regards,
8Theme’s Team

Dear Krzysztof,

Thank you for contacting us. We have thoroughly checked the issue and could not find any errors. Could you please provide us with screenshots similar to those in this topic https://www.8theme.com/topic/woocommerce-waitlist-incompatibility-for-single-products-part-2/ , as well as a link to the page where you are experiencing the issue?

This information will help us better understand the problem and provide you with the appropriate assistance.

Thank you for your cooperation. If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,
The 8Theme Team