Hello,

Check now, please.

Regards

Hello,

There are 2 buttons on your screenshot: Wishlist and Add to cart. Add to cart button does not display in our theme because your product is the variable product and you need to choose the variation before adding to the cart. Unfortunately, we don’t have the option of choosing variations from the sticky panel. Add to cart button in the the sticky panel available for the simple products only. So, you can submit refund request for our theme here https://themeforest.net/refund_requests/new if you want to choose another theme that has such option. We don’t have it unfortunately.

Regards

Hello,

Provide us with FTP access to your site, please.

Regards

Hello,

Could you, please, provide us with video of the issue? Because I tried to duplicate the mentioned product and then edit the permalinks of this product and variations are the same. So, we need to check your actions to reproduce the issue and help you.
You can use the Recordit tool to make and share video.

Regards

Hello,

Explain in more detail what exactly is wrong for you with the Static blocks? We’ll help you and guide you on how to achieve the results you need.

Regards

Hello,

I don’t see any problem with click on products. Besides the mentioned product element used the grid layout, not the carousel https://prnt.sc/23g7eph I changed that to the carousel and also don’t see any issue with that. So, provide us with a video of the issue for a better understanding.

Regards

Hello,

I see that you deactivated theme before update. Unfortunately, that version of core plugin generates the error if theme is deactivated. We’ll fix it in the next plugin update. Meanwhile don’t deactivate theme before the plugin deactivation if you want to switch to any other theme. If you need to update theme or plugin then there is no need to deactivate the theme or plugin to update them.

Regards

Hello,

Do you mean that you want to click the Buy now button and get the popup with variations to choose? Are you talking about this?

Regards

Hello,

Please, update theme via FTP on oilenergetique and reply back once you get the error. Don’t downgrade theme and plugin. Let us check the site with the error, not just your screenshots. We’ll check it and find the reason of the issue.

Regards

Hello,

Go to Page > edit home page using Elementor page builder > scroll down to the Instagram element click edit Instagram element, check the element settings at the left side and disable Lazy loading option > Save changes. Clear caches.

Regards

Hello,

I don’t see such topic. Could you, please, explain the issue in more detail?
Provide the link to the page where you have the problem and WP Dashboard access.
We’ll check and help you.

Regards

Hello,

I checked your site from my computer and font is ok https://prnt.sc/23fkd9t

Regards

Hello,

Sorry but I’m not sure that understand your question. Do you want to show the menu in one line for that resolution? In this case you need to use custom code and reduce the font-size for example

@media only screen and (max-width: 1155px){
    .header-main-menu2.et_element-top-level .menu > li > a, .header-main-menu.et_element-top-level .menu > li > a {
        font-size: 14px;
    }
}

Regards

Hello,

Provide us with FTP access to your site, please. We’ll check the issue in more detail.

Regards

Hello,

Yes, this is a scam site and we do our best to combat fraud. We are very sorry for clients that bought our theme on such sites because archives include a lot of viruses and malware code as a rule.
You are able to buy a legal copy of XStore only here https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

Regards