I have set the login for fb and google but now its not working

This topic has 10 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • 9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 13:09

    Hello,

    Google login works ok as I can see https://prnt.sc/239giq9 Remove the user that we created, please, 8theme.ltd
    FB login does not allow you to log in because you did not enable the email permissions https://prnt.sc/239h4bu

    Regards

    Avatar: aurangzebaa
    aurangzebaa
    Participant
    December 16, 2021 at 14:37

    how to fix this then

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 16:12

    Hello,

    Log in to your https://developers.facebook.com/ account, go to permissions settings from the screenshot and enable email permissions.

    Regards

    Avatar: aurangzebaa
    aurangzebaa
    Participant
    December 16, 2021 at 18:36

    i already have standard access and its not working pls help

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 17, 2021 at 13:34

    Hello,

    Add 8themes@gmail.com to the list of developers https://developers.facebook.com/docs/development/build-and-test/app-roles/?locale=en_US and we’ll check the FB settings you use there to help you.

    Regards

    Avatar: aurangzebaa
    aurangzebaa
    Participant
    December 17, 2021 at 13:42

    i entered the provided email address and its saying that it doesn’t have a FB account
    also there’s no option to add an email address

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 17, 2021 at 19:30

    Hello,

    Use the Recordit tool and make the video of the issue. Provide us link to the video for a better understanding of your actions and the error that you get.

    Regards

    Avatar: aurangzebaa
    aurangzebaa
    Participant
    December 18, 2021 at 10:29
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 20, 2021 at 12:15

    Hello,

    Link does not work https://prnt.sc/23p618h

    Regards

  • Viewing 10 results - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.