Header doesn’t look the same between regular pages and product template

This topic has 6 replies, 3 voices, and was last updated 2 years, 3 months ago ago by IvanMTK

  • Avatar: IvanMTK
    IvanMTK
    Participant
    December 14, 2021 at 02:02

    We’ve noticed that the header doesn’t look the same across regular pages and product template pages. I’ve attached screenshot links (private content area) showing how both of these look like.

    Ideally we would like to have the same header behavior and look across all pages and templates but not sure where in the settings we need to look.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 14, 2021 at 15:40

    Hello,

    I do not see the problem on single product page – https://prnt.sc/22ywh3g , but there are 2 headers. Theme Options > Header builder > Multiple headers > edit custom header or delete it, then the default header will be applied for the entire site.
    https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: IvanMTK
    IvanMTK
    Participant
    December 15, 2021 at 06:13

    I have removed all extra headers except for the default one however I still see the issue where Track Order and Wishlist are not visible when you’re viewing a product page versus any other regular page like the homepage.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2021 at 16:03

    Hello,

    I’ve passed the issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 20, 2021 at 09:55

    Hello,

    Fixed. Check now.

    Regards

    Avatar: IvanMTK
    IvanMTK
    Participant
    December 21, 2021 at 02:29

    Thank you

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The issue related to '‘Header doesn’t look the same between regular pages and product template’' has been successfully resolved, and the topic is now closed for further responses

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