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Issue with accessibility checker ( Wave Validator ) in Cart icon

This topic has 10 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

Leonidas

Participant

December 16, 2021 at 21:15

Hi awesome support team.
pls we have an issue with cart icon.
We have a website accessibility ready and we have only one issue.
Look, when you enter the site for the first time and you make a check with Wave Validator all seems ok
https://wave.webaim.org/report#/https://viaggioshop.gr/

BUT

if you add a product in cart and you run again wave validator then you get an error on the delete icon in cart…
look image here…
https://prnt.sc/23bbgxa

Thanks

Please, contact administrator
for this information.

#312252 Copied Theme version: 8.0.9 WooCommerce version: 5.8.0

9 Answers

Rose Tyler

Support staff

December 17, 2021 at 13:12

Hello,

Follow our docs to update theme – https://xstore.helpscoutdocs.com/article/63-theme-update and Core plugin – https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#312297 Copied

Leonidas

Participant

December 17, 2021 at 21:53

Hi Issue is not resolved,
i update theme but when there is a product in cart, the home page has an error
Pls see video to understand
the error in Wave Validator happends when you add an product to cart
Pls check
Thanks

#312366 Copied

Rose Tyler

Support staff

December 18, 2021 at 09:25

Hello,

Thanks for the reply.
I do not see any video in your last message. Please provide a video of the problem. Thanks in advance.

Regards

#312385 Copied

Leonidas

Participant

December 18, 2021 at 10:22

Hi

The video and everything is in my first message

Please check them

#312399 Copied

Rose Tyler

Support staff

December 18, 2021 at 13:18

Hello,

I do not see the video, unfortunately. There is a screenshot only – https://prnt.sc/23k18ct
Could you provide the video one more time?

Regards

#312420 Copied

Leonidas

Participant

December 18, 2021 at 20:20

Yes, sure
pls check the video
https://www.awesomescreenshot.com/video/6507290?key=f510d8603d401696f71e3e96b9841892

#312456 Copied

Rose Tyler

Support staff

December 19, 2021 at 08:38

Thanks for the video. Please clear all cache and check one more time, it looks like the update fixed it – https://prnt.sc/23o5ylf

Regards

#312462 Copied

Leonidas

Participant

December 19, 2021 at 11:49

Hi,
i clear cache.
i t was ok but if you make a refresh again the issue persits and alsos in english version
we clear all cache several times
pls check again
Thanks

#312480 Copied

Olga Barlow

Support staff

December 20, 2021 at 13:52

Hello,

I made a double-check of your site and there is no such error https://prnt.sc/23pjev2

Regards

#312561 Copied
Tagged: accessibility checker, cart icon, issue, wave validator, wcag, woocommerce, wordpress themes
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