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The instagram api is very slow on the website

This topic has 14 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Olga Barlow

aurangzebaa

Participant

December 15, 2021 at 09:36

so i have a video on instagram and I want to display it on my website. I’m using your authorization API and everything is setup correctly
pls tell how to speed up the loading time

and could the video be autoplayed?

#311950 Copied Theme version: 8.0.10

13 Answers

Olga Barlow

Support staff

December 16, 2021 at 00:08

Hello,

Our Instagram element does not have the option to autoplay video.
I see that you have JS error in the console. That causes issues with displaying the Instagram element. Do you use the latest version of the theme? 8.0.10?
Update theme and XStore core plugin to the latest versions and clear the Cloudflare CDN cache.

Regards

#312070 Copied

aurangzebaa

Participant

December 16, 2021 at 07:38

Im running the latest version of the theme. 8.0.11
Also i have cleared everything
Pls tell solution

#312087 Copied

Olga Barlow

Support staff

December 16, 2021 at 12:31

Hello,

Provide us with WP Dashboard access to your site and access to your CloudFlare CDN panel.

Regards

#312164 Copied

aurangzebaa

Participant

December 16, 2021 at 13:21

here u go. pls fix this asap thank you

Please contact administrator
for this information.

#312178 Copied

Olga Barlow

Support staff

December 16, 2021 at 16:06

Hello,

Instagram works as I can see https://prnt.sc/23a5oo9

Regards

#312220 Copied

aurangzebaa

Participant

December 16, 2021 at 18:40

at my end it loads sometimes and sometimes it does not but most of the time it does not load
it is also very slow
kindly check please
also clear your cache and try on a new browser
if you need access use the provided link below

Please contact administrator
for this information.

#312246 Copied

Olga Barlow

Support staff

December 17, 2021 at 13:36

Hello,

Edit the Instagram element and disable the Lazy loading option for the element. Check it after that.

Regards

#312302 Copied

aurangzebaa

Participant

December 17, 2021 at 13:39

how to do that?

#312304 Copied

Olga Barlow

Support staff

December 17, 2021 at 19:29

Hello,

Go to Page > edit home page using Elementor page builder > scroll down to the Instagram element click edit Instagram element, check the element settings at the left side and disable Lazy loading option > Save changes. Clear caches.

Regards

#312346 Copied

aurangzebaa

Participant

December 18, 2021 at 09:51

let me check

#312392 Copied

Rose Tyler

Support staff

December 18, 2021 at 16:44

Let us know if you need any further assistance.

Regards

#312449 Copied

aurangzebaa

Participant

December 21, 2021 at 08:24

now that i have enabled lazy loading. pagespeed score has decreased.
kindly tell me how can I delay its loading without affecting the score
tell me how it should load even though its delayed because it wasn’t before

#312668 Copied

Olga Barlow

Support staff

December 21, 2021 at 17:47

Hello,

If you want to use Lazy loading for that element and show it quicker with enabled option then contact your hosting provider to reduce the server response time. Because if you enable Lazy loading it means that element is not loaded on the page till you scroll to that section and after that theme makes Ajax requests to your server to get element content. If the server response time is slow then time of element loading is longer. If server response time is quick then you’ll get it almost immediately. We can do nothing with this from theme side.

Regards

#312713 Copied
Tagged: instagram, optimization, slow, themes, woocommerce, wordpress
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The instagram api is very slow on the website

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