Mobile menu not saved for new setting. - by shoyu

This topic has 11 replies, 3 voices, and was last updated 2 years, 3 months ago ago by shoyu

  • Avatar: skittana
    shoyu
    Participant
    December 15, 2021 at 14:16

    Hello

    I’m having problem with mobile menu. after changing something and save. It’s not saved the new setting. I have read other topic. it’s related to “The issue was caused by the translation of the key of the option. I removed that translation from the String translator.”
    please see private area for access

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 09:55

    Hello,

    Could you, please, tell me in more detail what exactly you change? We need to try and check.
    So, I need your steps to reproduce the issue.

    Regards

    Avatar: skittana
    shoyu
    Participant
    December 16, 2021 at 12:55

    Hi
    I tried to edit my mobile menu at second language. please see private area for screen shot

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 16:00

    Hello,

    I checked your mobile menu and see that it displays Category Mobile TH https://prnt.sc/23a305y
    The only moment could be that if you load the header settings of the additional header again it could display the default header settings. We are working to find the solution to fix that. But don’t have ready to use solution at this moment.

    Regards

    Avatar: skittana
    shoyu
    Participant
    December 16, 2021 at 16:32

    Hello

    Maybe my explanation is not clear enough please see private area again.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 17, 2021 at 13:15

    Hello,

    It displays the wrong menu in the backend settings if you reopen the settings but it displays the correct one on the frontend once you saved changes. Did you check the frontend after your changes? Do you still have the wrong menu for categories on the real mobile device?

    Regards

    Avatar: skittana
    shoyu
    Participant
    December 17, 2021 at 16:06

    Hello
    Thank you for your help. it displays correctly now. Could you please help me with my last issue, mobile panel for translation and correct link. please see private area for information

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2021 at 11:01

    Hello,

    Thanks for the reply. Our dev team will back to works after the weekend. I will let you know their answer.

    Regards

    Avatar: skittana
    shoyu
    Participant
    December 18, 2021 at 17:02

    Thank you. Looking forward 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 20, 2021 at 13:30

    Hello,

    Check now, please.

    Regards

    Avatar: skittana
    shoyu
    Participant
    December 22, 2021 at 01:36

    Thank you so much. it’s perfect !!

  • Viewing 11 results - 1 through 11 (of 11 total)

The issue related to '‘Mobile menu not saved for new setting.’' has been successfully resolved, and the topic is now closed for further responses

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