Forum Replies Created

Viewing 30 posts - 14,251 through 14,280 (of 16,144 total)
1 2 3 … 475 476 477 … 537 538 539
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 15:42

    Hello Roz,

    As I see you are using old versions of theme and Visual Composer. Please update the theme to the latest version. Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update VC plugin https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    #74546 Copied In reply to: Editing and Removing the Buttons on Revolution Slider
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 14:06

    Hello,

    I’m sorry but we don’t provide support for the third party plugins. Regarding the plugin conflict you need to contact plugin developer/support.
    As for the sidebar on the registration page you can hide it using the css code in custom.css:

    .page-id-409 #sidebar {
display:none !important;
}

    Best regards,
    Jack Richardson.

    #74519 Copied In reply to: How to change color of buttons and add a background to 'catagories' on shop page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 12:46

    Hello,

    Go to WP Dashboard > WooCommerce > Settings > Shipping > Shipping Destination > select “Default to billing address” and save changes. After that clear browser cache and check your site.

    Best regards,
    Jack Richardson.

    #74485 Copied In reply to: Uncheck different address
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 12:05

    Hello,

    Try to use the following css code in custom.css:

    .wpsc_total_amount_before_shipping .pricedisplay {
margin-left: -30px !important;
}

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Best regards,
    Jack Richardson.

    #74470 Copied In reply to: Some Checkout page lines displaying incorrectly on mobile phone
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 11:32

    Hello,

    Sorry but we can’t log in to your WP Dashboard because there is the error:
    “Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 1966080 bytes)…”
    You need contact your hosting provider support and ask them to increase memory_limit value.

    Best regards,
    Jack Richardson.

    #74463 Copied In reply to: TABS IN ROYAL THEME
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 10:10

    Hello,

    Try the following css code in Theme Options > Custom CSS > Global Custom CSS:

    .tbs {
  position: absolute;
  right: 200px;
  top: 35px;
}
.header-logo {
  float: left;
}

    Best regards,
    Jack Richardson.

    #74444 Copied In reply to: move logo to the left
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 09:24

    Hello,

    Sorry for the delay. I’ve reuploaded theme files and now registration is working fine.
    Please check your site.

    Best regards,
    Jack Richardson.

    #74432 Copied In reply to: How to change color of buttons and add a background to 'catagories' on shop page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 08:36

    Hello,

    Please provide us with correct WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    #74419 Copied In reply to: Ultimate Addons Purchase Code – Interactive Banner Glitch
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 08:02

    Hello,

    In this case you can disable sidebar in Theme Options > Blog Layout > Sidebar position > select the 1st option. Note that this way changes affect to both blog page and single post page.

    Best regards,
    Jack Richardson.

    #74408 Copied In reply to: Make blog posts full width
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 07:39

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    #74402 Copied In reply to: Changing Contact us page template
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 07:37

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    #74401 Copied In reply to: My "fixedHeader" is have a problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2015 at 07:29

    Hello,

    Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    #74400 Copied In reply to: cannot register from top bar
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 18:15

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    #74355 Copied In reply to: Mobile Menu – Not Responsive
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 18:11

    Hello,

    Please update Visual Composer and Ultimate VC Addons plugins https://www.8theme.com/download-plugins/ and check images after that.

    Best regards,
    Jack Richardson.

    #74354 Copied In reply to: Center Mobile Theme Woo Press
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 17:55

    Hello,

    Please add this code in custom.css:

    @media only screen and (max-width: 480px) {
.banner .banner-content p {
  display: inline-block !important;
}}

    Best regards,
    Jack Richardson.

    #74347 Copied In reply to: Banner in HomePage is not responsive on my site
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 17:26

    Hello,

    Please update Ultimate VC Addons and Visual Composer plugins https://www.8theme.com/download-plugins/ .
    After that check the slider.

    Best regards,
    Jack Richardson.

    #74342 Copied In reply to: Updates and revolution slider
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 17:05

    Hello,

    1. I’ve sent the file to your email address. Please check it.

    4. We can’t access wp dashboard, blank page is showing.

    Please check it and provide us with FTP credentials as well.

    Best regards,
    Jack Richardson.

    #74335 Copied In reply to: Questions at beginning
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 16:48

    Hello,

    As I see there is no username in Instagram settings in “Left Side top bar area” in Appearance > Widgets.
    Please add a username and reply back.

    Best regards,
    Jack Richardson.

    #74328 Copied In reply to: Instagram widget error
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 16:39

    Hello,

    You’re welcome.
    That issue has been sorted in other topic.

    May we close this topic?

    Best regards,
    Jack Richardson.

    #74325 Copied In reply to: Changing Contact us page template
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 14:49

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #74298 Copied In reply to: Header below slider – not fullscreen
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 13:37

    Hello @Ravish Singla,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #74281 Copied In reply to: Classico – Visual Composer testimonials widget doesn't work
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 13:19

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #74274 Copied In reply to: 'Cost before shipping' line on checkout page disappears
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 13:18

    Hello,

    Try to add this code too:

    table.wpsc_checkout_table.table-2 td {
   padding-left: 8px !important;
}

    Best regards,
    Jack Richardson.

    #74273 Copied In reply to: Checkout page address table not aligned
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 13:12

    Hello,

    Have you translated the theme as described in the documentation https://www.8theme.com/demo/docs/leader/#!/how_to_translate ?

    Best regards,
    Jack Richardson.

    #74270 Copied In reply to: Translate on top of the site
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 12:57

    Hello,

    Go to Appearance > Widgets and add “Language Selector” widget into “Place in header top bar” area.

    Best regards,
    Jack Richardson.

    #74260 Copied In reply to: How to enable language switcher with WPML on the site?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 12:54

    Hello,

    Please show us a direct link of your second language where the issue persists.

    Best regards,
    Jack Richardson.

    #74258 Copied In reply to: Put menu images in horizontal instead of vertical
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 12:51

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #74256 Copied In reply to: How can I get rid of the footer part?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 11:51

    Hello,

    Please read in the documentation how to create footer:
    https://www.8theme.com/demo/docs/woopress/#!/0_footer

    Best regards,
    Jack Richardson.

    #74220 Copied In reply to: Footer Widget on Boxed verison
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 11:36

    Hello,

    We’ve sent IP address to your email address.

    Please check it.

    Best regards,
    Jack Richardson.

    #74206 Copied In reply to: WooPress Sidebar Boxed
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 11:21

    Hello,

    Please try to recreate the page from scratch. As I see maps for French translation page and default Contact page are showing.

    Thank you.
    Best regards,
    Jack Richardson.

    #74198 Copied In reply to: Google Map don't show
  • 1 2 3 … 475 476 477 … 537 538 539
    Viewing 14,280 results - 14,251 through 14,280 (of 16,144 total)
Viewing 30 posts - 14,251 through 14,280 (of 16,144 total)
1 2 3 … 475 476 477 … 537 538 539

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