Hello @Aldo Carrillo,

We have deactivated the requested plugin on your website. Subsequently, we enabled one of the built-in Variation gallery settings provided, as shown here: https://gyazo.com/60a0c4dfe41d825013af57d8fd0d5534 (enabled the default WooCommerce feature). On the product you previously mentioned, we added a few images for testing on several variations: https://gyazo.com/e0e54b8d692262401f0bfdd528003a49, https://gyazo.com/a5bb7f3073f7a397822e2ab27b81029d. Here is an example from the frontend: https://gyazo.com/78991cb38f97216d7f9a670c9d4ddd47.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @lukabp,

Thank you for reaching out to us. We have reviewed your website setup and have a few recommendations to optimize its performance:

1. Fontawesome Library: It seems you are not using any Fontawesome icons on your pages. You can disable this library (https://gyazo.com/3e3676e38d7d234ae7b79b24aae0b209 ) to improve loading times. If you have any icons in the Elementor editor, the Elementor plugin will handle them.

2. Custom CSS/JS Plugins: You currently have two plugins serving the same purpose of adding custom CSS/JS. We recommend consolidating these into one plugin to reduce redundancy (https://gyazo.com/b63b2a473c393a18d1ff55b1380867a6). If you require PHP snippets, consider migrating them to your child-theme/functions.php file. Custom CSS can be placed in the theme options or left in the snippets if necessary.

3. Lazy Loading Images: In your theme options, set the image loading to lazy (https://gyazo.com/a54c04d17294490b4f22216602b9927c). This will load images as users scroll, rather than all at once, improving initial load times. You can also configure media settings in your caching plugin (https://gyazo.com/d1342ea642b2260cf58e295432e355f9) and have the Image lazy loading setting in Theme Options set to default to prevent incompatibilities.

4. Archive Products Template: Edit the template to remove “horizontal filter widget” displayed only on non-desktop devices (https://gyazo.com/9eac79c4171cfdf7ef417055f2dd623e). Use custom CSS (https://gyazo.com/17c62755505d3cee8c8ff46eb2cad04a) to modify the sidebar widget for responsive display, which will help reduce duplicate widgets and improve loading speed. Custom CSS:

@media only screen and (max-width: 1024px) {
    selector .etheme-elementor-sidebar {
        display: grid;
        grid-column-gap: var(--grid-column-gap);
        grid-row-gap: var(--grid-row-gap);
        grid-template-columns: repeat(4, 1fr);
        grid-column-gap: 20px;
        grid-row-gap: 40px;
    }
}

5. Custom Snippet for Asset Loading: Implement the following snippet in your child-theme/functions.php to load only the necessary assets on each page:
add_filter(‘etheme_elementor_force_load_global_assets’, function($value, $in_preview) {
return $in_preview;
}, 10, 2);`
This will reduce the total size of assets loaded, although it may increase requests. Your caching plugin should handle this efficiently.

6. CDN Usage: As you are using a CDN, ensure any changes are checked and reflected correctly.

Additionally, we recommend trying our new service for speed improvement, which offers free tests and suggested fixes for your assets and images: https://flashmax.8theme.com/.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Topis,

Could you kindly check now? We have cleared the Elementor cache in Dashboard -> Elementor -> Tools and also re-saved the permalinks in Dashboard -> Settings. The editor should now be loading correctly.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @lukabp,

Thank you for granting us access. However, it appears that the wp-admin credentials currently do not have admin privileges. Could you please update them so we can review the dashboard and theme settings? At the moment, we only have access to the frontend and cannot access the backend. Additionally, could you please create an FTP account for us and provide the access details in the private content area?

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Zo,

This notice appears if you have the Compare element to your single product template but have not activated the Compare feature in the Theme Options. To eliminate this notice, please open the Single Product template and remove the Compare widget.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Pites,

We have reviewed the functionality in our plugin as per your request, and it is not supported. Therefore, you can only utilize the provided functionality and select discounts from the list, rather than specifying a price for the cheapest item.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @lukabp,

Please, check private content.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Topis,

Could you please clarify which editor you open when such notices are displayed? Currently, we observe that the PRO Elements plugin is enabled on your website, and no errors are displayed (https://gyazo.com/73bd5f6322f6977f5af00e06b914b891). The header templates are loading correctly without any issues. Could you please provide us with more details or URLs to check in order to see these notices?

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Akami,

We are currently working on the update and will implement it shortly. At this time, there are no critical issues, so you can safely use the current version. It only affects the display of notices in the WooCommerce system status.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Topis,

Please provide the correct wp-admin access to your live website, and we will implement a fix for you. Alternatively, you can check if the Product Tabs widget is enabled in your Elementor -> Elements manager panel.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Zo,

You have a custom CSS attached in your Theme Options -> Theme Custom CSS (https://gyazo.com/5810925f5cd53ea6b8db41117a80bc76) that sets the max-width for your tabs content. By removing this custom CSS, you will achieve the following frontend result (https://gyazo.com/661e992197ca7a48837e8794cf6e909f).

Regarding the bordered layout on your tab content, the border was applied to the Elementor section (https://gyazo.com/01d4835879ee45e5fd854ec59027e5f1) in our demo content. However, in your custom content, there is a Table content, and such a border was not set for your content (https://gyazo.com/e8567cb1bf0d18b561c30e7ecbf5cf6c).

You can add the following custom CSS:

body.woocommerce div.product .elementor-widget-woocommerce-product-etheme_tabs .woocommerce-tabs .panel.entry-content {
    border: 1px solid #e1e1e1;
    padding: 20px;
}

This will give you the desired result.

Best Regards,
Jack Richardson
The 8Theme’s Team

Hello @luzactual,

We are pleased to inform you that your request has been successfully resolved. Please note that caching will not have any impact in this context. However, if you are using Redis or another server caching system, some products may be cached and displayed incorrectly.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @luzactual,

Could you please clarify your request in more detail and provide some screenshots or other examples?

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Deepak,

You can find the available settings for the product layout in your Product Archive Builder under the Archive Products widget. Please refer to this link for guidance: https://gyazo.com/358261c20cc7f70e51ebd7ceffaa43d7. Additionally, you can view examples of our product widgets here: https://xstore.8theme.com/elementor/demos/minimal-fashion02/products-element/.

If you need to modify the products template only on some specific product categories archives, you can create custom Archive products template and set the conditions (https://gyazo.com/dc43185d3af2fc110b9e4d759e080e40). Elementor documentation: https://elementor.com/help/conditions/

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Eduan,

We have forwarded your request to the sales department. Please await their response. Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme’s Team