Forum Replies Created

Viewing 30 posts - 16,081 through 16,110 (of 17,791 total)
1 2 3 … 536 537 538 … 592 593 594
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    There is an error on your site:
    Fatal error: Allowed memory size of 125829120 bytes exhausted (tried to allocate 12288 bytes) in /home/content/p3pnexwpnas08_data01/16/2634616/html/wp-admin/includes/template.php on line 102

    You need contact your hosting provider and ask them to increase memory_limit value.

    Best regards,
    Jack Richardson.

    #72754 Copied In reply to: General questions
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As you can see from Woocommerce documentation http://docs.woothemes.com/document/woocommerce-widgets/ this widget works only on product archives and not for product categories:

    The layered navigation widget will only appear on product archives

    Best regards,
    Jack Richardson.

    #72752 Copied In reply to: Custom Sidebar
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #72743 Copied In reply to: Hide/Change Navigation Label in Mobile Site
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @poissonplume,

    So is your issue resolved?

    Best regards,
    Jack Richardson.

    #72742 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added the following css code to custom.css:

    .header6 .logo {
padding-left: 330px;
}
.header6 .shopping-cart-widget {
  display: block !important;
}
.top-bar span.amount {
color: white !important;
}

    Please clear browser cache and check your site.

    Best regards,
    Jack Richardson.

    #72710 Copied In reply to: Cart widget enabled but not working in the header
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #72707 Copied In reply to: Title: URL: undefined
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve reuploaded the plugin files. Please check now.

    Best regards,
    Jack Richardson.

    #72680 Copied In reply to: Title: URL: undefined
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We can’t connect to your server via FTP.
    Please check FTP user and FTP password.

    Thank you.
    Best regards,
    Jack Richardson.

    #72657 Copied In reply to: Title: URL: undefined
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We are working on this issue and will let you know about results later.
    Take our apologies for the inconveniences.

    Best regards,
    Jack Richardson.

    #72636 Copied In reply to: Gallery broken
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    #72625 Copied In reply to: Donation conflict
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Your site is under maintenance mode. Please provide is with WP Dashboard credentials in private content. Also show a direct link of a page where you have issues.

    Best regards,
    Jack Richardson.

    #72614 Copied In reply to: Como diminuir a imagem do produto na página da descrição?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You have description written in Appearance > Menus for your menu items:
    http://storage2.static.itmages.com/i/15/0701/h_1435759607_8019676_a35b061203.png
    Delete it from there.

    The issue with Advanced Carousel persists with default WordPress theme too.
    We recommend you to update all required plugins to the latest versions https://www.8theme.com/download-plugins/ . After that check that element.

    Best regards,
    Jack Richardson.

    #72613 Copied In reply to: Menu link names
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    When List view is selected sidebar is shown properly on our site:
    http://storage3.static.itmages.com/i/15/0701/h_1435756033_9738636_fc98b37808.png
    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #72588 Copied In reply to: Sidebar on product listing and archive
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #72574 Copied In reply to: Child Theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Flexibilis,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #72573 Copied In reply to: site redirecting with theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve hidden “O.00” price on single product pages editing the file wpsc-single_product.php in the directory wp-content/themes/blanco in line 158 and replaced the code
    <span class="onsale-price <?php echo $product_id; ?>"><?php _e('Цена', ETHEME_DOMAIN); ?>: <span class="price currentprice pricedisplay" id='product_price_<?php echo $product_id; ?>'><?php echo wpsc_the_product_price(); ?></span></span><br />
    with
    <?php if (wpsc_the_product_price() !== "0.00 Руб") : ?> <span class="onsale-price <?php echo $product_id; ?>"><?php _e('Цена', ETHEME_DOMAIN); ?>: <span class="price currentprice pricedisplay" id='product_price_<?php echo $product_id; ?>'><?php echo wpsc_the_product_price(); ?></span></span><br /><?php endif; ?>

    Please check single product pages now.

    Best regards,
    Jack Richardson.

    #72569 Copied In reply to: Donation conflict
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You have to edit the file header-structure-*.php in the directory wp-content/themes/royal/headers (you should select the file due to the header type you’re using).
    Find the code

    <?php if(class_exists('Woocommerce') && !etheme_get_option('just_catalog') && etheme_get_option('cart_widget')): ?>
<?php etheme_top_cart(); ?>
<?php endif ;?>

    and replace it with this one:

    <?php if(class_exists('Woocommerce') && !etheme_get_option('just_catalog') && etheme_get_option('cart_widget') && is_user_logged_in()): ?>
<?php etheme_top_cart(); ?>
<?php endif ;?>

    Best regards,
    Jack Richardson.

    #72555 Copied In reply to: Show the Cart only for registered user
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Flexibilis,

    I’ve resaved the Visual Composer settings.
    Please clear browser cache and check your dashboard.

    Best regards,
    Jack Richardson.

    #72544 Copied In reply to: site redirecting with theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Flexibilis,

    The WP credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    #72536 Copied In reply to: site redirecting with theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve edited the code:

    .with-sidebar #products-grid.products_grid.rows-count4 .product-image img {
    max-width: 220px;
    max-height: 400px;
    width: 200px !important;
    height: 300px !important;
}

.with-sidebar #products-grid.products_grid.rows-count4 .product-image {
    height: 300px !important;
}

    Please check your site now.

    Best regards,
    Jack Richardson.

    #72533 Copied In reply to: How to make WIDE layout and make Bigger Catalogue images?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added this code in child style.css:
    .owl-carousel .autoHeight.owl-wrapper-outer {height: auto !important;}
    Please check images now.
    Regarding Checkout page the same issue persists with default WordPress theme (activate Twenty Fifteen theme and you’ll see). You need contact Woocommerce support regarding this problem.

    Best regards,
    Jack Richardson.

    #72532 Copied In reply to: Woopress problems only with Internet Explorer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve created a button with a link on your home page:
    http://storage2.static.itmages.com/i/15/0701/h_1435738671_1322048_b2e43f11c5.png
    The link has been added successfully.
    Please check.

    Best regards,
    Jack Richardson.

    #72529 Copied In reply to: Title: URL: undefined
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see your site is loading fine on mobile:
    http://storage3.static.itmages.com/i/15/0701/h_1435735448_5596574_458d7a15c6.png
    Did you check it on different mobile devices?

    Best regards,
    Jack Richardson.

    #72520 Copied In reply to: Website isn't responsive
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve created a child theme for you and activated it in Appearance > Themes.
    Please check.

    Best regards,
    Jack Richardson.

    #72517 Copied In reply to: Child Theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Is your browser updated to the latest version?

    Please check it.

    Best regards,
    Jack Richardson.

    #72514 Copied In reply to: having issues with Custom.css file
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Flexibilis,

    I’ve reuploaded the file etheme.js. Please check your site now.
    Concerning VC plugin please provide us with WP Dashboard credentials.

    Best regards,
    Jack Richardson.

    #72511 Copied In reply to: site redirecting with theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see now the content isn’t aligned to the left:
    http://storage3.static.itmages.com/i/15/0701/h_1435733772_8349609_3b744b9c2e.png

    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    #72510 Copied In reply to: everything is aligning to the left
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are welcome! We are always glad to help you.

    Best regards,
    Jack Richardson.

    #72486 Copied In reply to: How to remove zero price?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve reuploaded theme files and now single product page works correctly.
    Please clear browser cache and check your site.

    Best regards,
    Jack Richardson.

    #72485 Copied In reply to: Product Images ontop of each other.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve commented this code:

    #default_products_page_container {
  width: 100% !important;
}

    and edited this one:

    #products-grid.products_grid .product-grid {
  width: 220px !important;
}

    Please check Shop page.

    Best regards,
    Jack Richardson.

    #72473 Copied In reply to: How to make WIDE layout and make Bigger Catalogue images?
  • 1 2 3 … 536 537 538 … 592 593 594
    16,081–16,110 of 17,791 posts
Viewing 30 posts - 16,081 through 16,110 (of 17,791 total)
1 2 3 … 536 537 538 … 592 593 594