'Cost before shipping' line on checkout page disappears

This topic has 4 replies, 2 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

  • Avatar: snoowy
    Michael
    Participant
    July 8, 2015 at 02:20

    Hi,

    On the checkout page there are two lines, ‘Enter coupon code…’ and ‘Cost before shipping….’.

    In the WPEC back-end if I deactivate the only coupon I have the ‘Enter coupon code…’ line is correctly no longer displayed.

    BUT the ‘Cost before shipping….’. line also disappears when it shouldn’t.

    I’m not sure if this is a theme issue or WPEC (3.9.4) issue.

    I use custom CSS on the site using plugin Simple Custom CSS but the problem still occurs if all the CSS is removed.

    You can access the staging site using the private content details below.

    Regards,
    Mike.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 09:44

    Hello,

    The lines “Enter coupon code” and “Cost before shipping” disappear when coupon is deactivated in WPEC back-end and it’s not theme issue, it’s related to WPEC plugin.
    As a variant you can keep activated coupon code in WPEC back-end and hide the line “Enter coupon code” using the following css code in Custom CSS:

    .wpsc_coupon_row {
    display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: snoowy
    Michael
    Participant
    July 9, 2015 at 08:18

    Hi Jack,
    Thanks, that seems to be working well.
    Please go ahead and close this topic.

    Regards,
    Mike.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 13:19

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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