Topic: My "fixedHeader" is have a problem

Hello,

Did you edited theme files?
Please provide us with FTP and wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

Hello,

You mustn’t edit original theme files, because after theme update you’ll lose all changes.
You should create a child theme and copy your changes in there.
Child theme folder is already included in the Classico theme package. Please upload it to your themes folder via FTP.

More information about child theme you can read here:
http://codex.wordpress.org/Child_Themes

Please move your changes to the child theme and let us know then.

Regards,
Eva Kemp.

Hello,

The problem persists only with your child theme. When parent theme is activated fixed header works properly. You need change customizations which you made in the child theme.
Unfortunately it’s beyond our support to investigate customers customizations as we can’t know what exactly was changed.

Please take our apologies and thank you for understanding.

Regards,
Eva Kemp.

Hello,

You are welcome!

Best regards,
Jack Richardson.