• 

  lendcreative

  Participant

  July 9, 2015 12:43 am

  cannot register from register link from top bar menu.
  there is no email in inbox or spam folder from my web
  

  Site URL: hidden

  Theme version: 1.5

  WooCommerce version: 2.3.13

  #74108 copied to clipboard

  Like
  

  lendcreative

  Participant

  July 9, 2015 12:45 am

  http://prntscr.com/7qhcq9

  #74109 copied to clipboard

  Like
  

  Robert Hall

  Support staff

  July 9, 2015 8:08 am

  Hello,

  Please update theme to the latest version.
  Don’t forget to make backup site before update.
  Here is video tutorial how to update theme:
  https://www.youtube.com/watch?v=KdWESIIPU1k
  The video tutorial is for Legenda theme, but the process is identical.

  Also you can download the latest plugins versions at this link http://www.8theme.com/download-plugins/ ,
  enter your purchase code of the theme to get the plugins.

  Regards,
  Robert Hall.

  #74141 copied to clipboard

  Like
  

  lendcreative

  Participant

  July 10, 2015 3:27 am

  still cannot receive email register, i use latest version theme, woocommerce

  Site URL: hidden

  Theme version: 2.2

  WooCommerce version: new

  #74389 copied to clipboard

  Like
  

  Jack Richardson

  Support staff

  July 10, 2015 7:29 am

  Hello,

  Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

  Best regards,
  Jack Richardson.

  #74400 copied to clipboard

  Like
  

  lendcreative

  Participant

  July 10, 2015 8:25 pm

  Constraints related to the registration email does not get into the customer’s email because email is considered spam by Mail Gateway Cities.
  Currently we have tried to enable an authentication email in cPanel father to avoid the block email because it is considered spam

  #74587 copied to clipboard

  Like
  

  lendcreative

  Participant

  July 10, 2015 8:31 pm

  how to create a SIGN menu or domain.com/my-account (in the top menu bar) to the main menu
  http://prntscr.com/7r6md7

  any link or any class that must be made in the main menu

  #74588 copied to clipboard

  Like
  

  Jack Richardson

  Support staff

  July 11, 2015 8:45 am

  Hello,

  Go to Appearance > Menus and add “My Account” page to your menu.

  Best regards,
  Jack Richardson.

  #74643 copied to clipboard

  Like
Viewing 8 results
1 through 8 (of 8 total)